Bartender & F&B (Bar) Team Leader

Hyatt Hotels Corporation; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Complimentary accommodation nights

Discounted stays worldwide

Discounted F&B across Hyatt properties

Learning and development opportunities

Supportive team culture

Job summary

Grand Hyatt Melbourne is seeking a Bartender or F&B Team Leader to deliver outstanding beverage service and guest experiences in a luxury hotel setting.

You will oversee opening/closing procedures, staff coaching, inventory, and service standards while maintaining brand quality and hospitality excellence.

Qualifications

• Previous experience in a cocktail bar, premium hospitality venue, restaurant, hotel, or similar environment.
• Strong beverage, wine, cocktail, and service knowledge.
• Current Victorian RSA Certificate.
• Exceptional communication and interpersonal skills.
• Ability to work a flexible roster including evenings, weekends, and public holidays.
• Professional presentation and a positive attitude.
• Full Australian working rights.

Responsibilities

• Prepare and serve cocktails, wines, spirits, beers, and non-alcoholic beverages to brand standards.
• Deliver exceptional, professional guest service at all times.
• Recommend beverages, food pairings, and premium products to maximise guest experience.
• Handle guest enquiries, requests, and feedback professionally.
• Maintain knowledge of beverage menus, promotions, and venue offerings.
• Lead by example during service periods and coach team members.
• Supervise daily outlet operations and ensure service standards are met.

Skills

Cocktail bar experience

Hospitality experience

Wine knowledge

Cocktails knowledge

Service knowledge

RSA Certificate

Communication skills

Interpersonal skills

Flexible roster ability

Professional presentation

Australian working rights

Education

Victorian RSA Certificate

Job description

Close Inclusive Collection Job Postings Notification

"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

As a Bartender or F&B (Bar) Team Leader, you will play a key role in creating memorable guest experiences through outstanding beverage service, product knowledge, and genuine hospitality.

You will be responsible for preparing and serving a wide range of beverages, maintaining operational excellence, supporting inventory management, and ensuring the highest standards of service and presentation are consistently achieved.

Team Leaders will also provide hands-on leadership during service periods, coach and develop team members, oversee daily operations, and support the management team in achieving business objectives.

Key Responsibilities

Beverage & Guest Service

• Prepare and serve cocktails, wines, spirits, beers, and non-alcoholic beverages to brand standards.
• Deliver exceptional, professional, and engaging guest service at all times.
• Confidently recommend beverages, food pairings, and premium products to maximise the guest experience.
• Handle guest enquiries, requests, and feedback in a professional and efficient manner.
• Maintain thorough knowledge of beverage menus, promotions, and venue offerings.
• Perform opening and closing procedures and maintain outlet presentation standards.

Operations & Inventory

• Maintain beverage par levels and ensure stock is stored correctly.
• Assist with stock ordering, stock control, and inventory processes.
• Minimise wastage, breakages, and unnecessary costs through effective stock management.
• Support monthly and annual stocktakes and inventory audits.
• Ensure operational equipment and supplies are maintained and available.
• Lead by example during service periods and support a positive team culture.
• Supervise daily outlet operations and ensure service standards are consistently achieved.
• Allocate duties, monitor performance, and coach team members.
• Conduct team briefings and support ongoing training and development.
• Assist with onboarding new employees and maintaining compliance standards.
• Support rostering, workforce planning, and departmental administration.
• Act as a key point of contact for guest feedback, service recovery, and operational decision-making in the absence of management.

Compliance & Financial Accountability

• Ensure compliance with Responsible Service of Alcohol (RSA) requirements.
• Complete cashiering functions accurately, including balancing accounts, discounts, voids, and complimentary transactions.
• Support labour, beverage cost, and revenue targets.
• Maintain high standards of hygiene, workplace health and safety, and hotel policies.

About You

You are passionate about hospitality and enjoy creating memorable experiences for guests. You thrive in a dynamic team environment and take pride in delivering service excellence.

We're Looking For

• Previous experience in a cocktail bar, premium hospitality venue, restaurant, hotel, or similar environment.
• Strong beverage, wine, cocktail, and service knowledge.
• Current Victorian RSA Certificate.
• Exceptional communication and interpersonal skills.
• Ability to work a flexible roster including evenings, weekends, and public holidays.
• Professional presentation and a positive attitude.
• Full Australian working rights.

Additional for Team Leader Candidates

• Previous supervisory, Team Leader, or leadership experience within Food & Beverage.
• Strong coaching and people leadership capability.
• Ability to lead busy service periods while maintaining high operational standards.
• Experience with stock control, cash handling, rostering, and team development highly regarded.

Why Join Grand Hyatt Melbourne?

• Work for one of Melbourne's leading luxury hotels.
• Access to Hyatt global career development opportunities.
• Complimentary accommodation nights and discounted stays worldwide.
• Discounted food and beverage across Hyatt properties.
• Ongoing learning, training, and development opportunities.
• A supportive and inclusive team culture.