Barista / Supervisor

Scale & Bloom; Newcastle; On-site; AUD 30,000 - 41,000; Full time

Job summary

Scale & Bloom in New Lambton, NSW, seeks an experienced Barista / Supervisor to deliver top-quality beverages and lead the team during shifts. You will combine hands-on barista skills with leadership responsibilities, ensuring consistent service and high standards.

Join a vibrant hospitality venue focused on great coffee, warm service, and a positive workplace culture with flexible scheduling and opportunities to develop your skills.

Qualifications

• Proven barista experience with espresso-based beverages.
• Excellent customer service and hospitality focus.
• Food handling certification or willingness to obtain.

Responsibilities

• Prepare and serve espresso beverages and other drinks.
• Operate and maintain barista equipment to high standards.
• Take orders, process payments, and provide friendly service.
• Supervise team during shifts and guide colleagues.
• Maintain cleanliness and stock levels across bar areas.
• Follow health, safety and food hygiene regulations.
• Contribute to a positive team culture and assist with opening/closing.

Skills

Barista expertise

Customer service

Attention to detail

Team motivation

Punctual and reliable

Job description

Scale & Bloom is a dynamic hospitality establishment committed to delivering exceptional service and creating welcoming spaces for our guests. We pride ourselves on our quality offerings, fun team culture, and dedication to excellence in every aspect of our operations. Our venue attracts customers who value great beverages, warm hospitality, and a vibrant atmosphere.

About the role

We are seeking an experienced Barista / Supervisor to join our team in New Lambton. This role combines hands-on barista expertise with the opportunity for supervisory responsibilities, making it ideal for someone with both technical coffee knowledge and natural leadership abilities. You will be responsible for delivering consistently excellent coffees and beverage preparation whilst supporting team members and maintaining high operational standards during your shifts.

What you'll be doing

• Preparing, serving (and taste testing ;) high-quality espresso beverages, specialty coffee drinks and other hot and cold drinks
• Operating and maintaining coffee machine, grinders and other barista equipment to the highest standards
• Taking customer orders, processing payments and providing exceptional customer service with a friendly and professional demeanour
• Having fun and setting high vibes for the day
• Supervising team members during your shifts, providing guidance, instruction and support to ensure consistent service quality (for the right applicant)
• Ensuring all areas of the bar remain clean, organised and well-stocked throughout your shift
• Following all health, safety and food hygiene regulations and procedures
• Contributing to a positive team culture and assisting with opening or closing procedures as required
• Handling customer inquiries and resolving any issues promptly and professionally

What we're looking for

• Proven experience working as a barista with strong knowledge of espresso-based beverages and coffee preparation techniques is ideal
• Excellent customer service skills with a genuine passion for hospitality
• Strong attention to detail and commitment to maintaining high standards of food and beverage preparation
• Ability to work efficiently during peak periods whilst maintaining quality and composure
• Good communication and interpersonal skills with the ability to motivate and support colleagues
• Reliable, punctual and flexible approach
• Food handling certification or willingness to obtain certification

What we offer

We provide a supportive and collaborative work environment where your expertise is valued and your development is encouraged. As part of the team, you will enjoy flexibility in scheduling while being part of a professional hospitality environment. We foster a fun and positive workplace culture where staff are appreciated and have opportunities to develop their skills further. We are committed to maintaining high standards of health, wellbeing and workplace safety for all our team members.

And yes, you can always have another coffee