Barista/Restaurant All Rounder

Accor Apartments & Realty; Adelaide; On-site; AUD 42,000 - 54,000; Full time

Job summary

Accor Apartments & Realty is seeking a Barista / Restaurant All Rounder to warmly welcome guests and guide them through our culinary offerings. You will showcase beverage mastery, recommend standout dishes, and contribute to memorable experiences during events.

You will maintain a friendly atmosphere, prepare beverages and assist with service areas while collaborating with colleagues to ensure smooth operations across shifts.

Qualifications

• Proven track record in customer service within the hospitality sector.
• Proficiency in food & beverage service, beverage expertise, event service and coffee crafting skills.
• Adaptable across early mornings, evenings, weekends and holidays.
• RSA or equivalent qualification for the country/state/territory.

Responsibilities

• Create a welcoming atmosphere and memorable guest experiences.
• Skilfully prepare coffee and a wide range of beverages.
• Assist in delivering food and beverage service at outlets and events.
• Upsell thoughtfully to enhance guest satisfaction and experience.
• Collaborate with team to ensure smooth service and space cleanliness.

Skills

Customer service

Beverage knowledge

Coffee crafting

Team communication

RSA

Job description

Purpose

As a Barista / Restaurant All Rounder, you will have the wonderful opportunity to warmly welcome our guests and accompany them on a delightful journey through our culinary offerings. Your expertise will shine as you recommend standout dishes and beverages, showcasing your mastery in all things delicious. Your dedication to precision, customer satisfaction, and collaborative spirit will play a vital role in making every event a success.

Primary Responsibilities

• Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story
• Skilfully prepare a wide spectrum of beverages, spanning from coffee classics to an array of hot and cold drink offerings
• When challenges arise, your ability to transform obstacles into opportunities shines. Your approach is a testament to your problem-solving abilities and unwavering positivity
• Elevate dining experiences with your personalised food and beverage suggestions within outlets and events
• Upselling isn't just about numbers; it's about crafting an unforgettable experience that leaves our guests craving for more
• Proactively source information to increase your product knowledge
• Confidently communicate with guests and colleagues for seamless teamwork
• Take pride in your space, setting up and packing service areas meticulously

Skills and Experience

• Proven track record in customer service within the hospitality sector
• Proficiency in food & beverage protocols, encompassing table service, beverage expertise, event service and coffee crafting skills (strongly valued)
• Adaptable within diverse food & beverage settings, with flexibility across different schedules including early mornings, evenings, weekends and public holidays as required
• Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory
• Passion for engaging with patrons and collaborating within a team of diverse professionals