Bar and Gaming Attendant - Colyton Hotel

Endeavour Group; Sydney; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Exclusive discount card for ALH Hotels

Endeavour Wellbeing Support (EAP)

Discounts at Endeavour Group brands

Career growth within ALH Hotels andEnd

Job summary

Colyton Hotel, part of Endeavour Group, is hiring a Bar and Gaming Attendant. You will be the face of the floor, greet guests, and recommend meals and drinks to enhance every visit. The role emphasizes outstanding customer service, a welcoming vibe, and teamwork in a bustling pub setting.

Applicants must have an RSA certificate, with flexibility in scheduling. Gaming experience is a plus or willingness to learn.

Qualifications

• RSA certificate is required to work in bars.
• Flexibility in availability for shifts including evenings and weekends.
• Willingness to learn gaming operations and customer service best practices.

Responsibilities

• Be the face of the floor, connecting with guests and ensuring a memorable visit.
• Share passion for products and recommend meals or drinks to guests.
• Deliver top-notch customer service and make every interaction fun.
• Cover duties from opening pours to closing, maintaining high standards.
• Assist the gaming and wagering team when needed and legally able.

Skills

Customer service

Teamwork

People skills

Flexible availability

Education

RSA certificate

RSG certificate (desirable)

Job description

About the Role

Bar and Gaming Attendant | Colyton Hotel

We’re searching high and low for a true ‘people person’ with a real passion for pub food and drinks. Sure, everyone serves food and drinks but you bring the magic and make it unforgettable!

A day in the life of a B&G Attendant:

• Be the face of the floor, connecting with guests and making sure every visit is a memorable one.

• Share your passion for our products and recommend the perfect meal or drink to make a guest's day.

• Deliver top-notch customer service and make every interaction fun and memorable.

• From the first pour of the day to the final lock-up, you'll be on the front lines, making sure our standards are sky-high and the experience is one to remember.

• Help the gaming and wagering team when needed and legally able

Inherent requirements:

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’re a natural at making people feel welcome and have a knack for the little details.

• You’re a team player who is motivated to create magic for both guests and teammates.

• You have a current RSA certificate and flexible availability.

• An RSG Certificate is highly desirable and some gaming experienceorwillingness to learn would also be an asset.

The benefits are good too!

• Grow your career within ALH Hotels and the wider Endeavour Group network.
• An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands.
• Through our partnership with Woolworths, you'll enjoy discounts at Woolies supermarkets and BIG W.
• Endeavour Wellbeing Support, our EAP service, offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

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