Banking Customer Experience Advisor - Port Macquarie

NAB; Port Macquarie; On-site; AUD 54,000 - 66,000; Part time

Benefits offered by this job

Banking/financial services discount

Travel discounts

Parental leave

Volunteer leave

Mobility opportunities

Job summary

NAB Port Macquarie Region is seeking a Customer Advisor to deliver a seamless, tailored customer experience. You’ll be the first contact for customers, guiding them on account openings, lending options, and everyday banking transactions while promoting self-service and digital tools for a simple, secure experience.

Join a customer-obsessed culture with career development, flexible benefits, and inclusive workplace practices designed to support your growth and contribution to the local community.

Qualifications

• A passion for delivering quality, gold-class experiences for NAB’s diverse range of customers.
• A team player with keen eye for detail ensuring every transaction is efficient and accurate.
• Customer-centric thinking and inclusion of NAB’s diverse customer base.

Responsibilities

• Support NAB’s Port Macquarie Region by being the first point of contact for our customers; putting them at the centre of everything you do.
• Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions
• Demonstrate our Smarter Banking options (self-service and digital) for customers; making banking simple, easy and secure.

Job description

NAB Port Macquarie Region is seeking a Customer Advisor to deliver a seamless, tailored customer experience. You’ll be the first contact for customers, guiding them on account openings, lending options, and everyday banking transactions while promoting self-service and digital tools for a simple, secure experience.

Join a customer-obsessed culture with career development, flexible benefits, and inclusive workplace practices designed to support your growth and contribution to the local community.