Aviation Customer Service & Ramp Agent

Aviation Careers Australia; Canberra; On-site; AUD 45,000 - 65,000; Full time

Job summary

Aviation Careers Australia is recruiting a Customer Service Officer/Ramp Agent to join the Link Airways/FBO team at Canberra Airport.

The role covers passenger check-in, departure gate service, baggage handling, aircraft towing, and catering preparation, with emphasis on safety and professional customer service.

Ideal candidates are experienced in airline or customer service environments, able to work independently within a small team, and committed to contributing to a smooth operation.

Qualifications

• Experience in airline or customer service is highly regarded.
• Strong commitment to safety and a positive safety culture.
• Ability to work independently within a small team.

Responsibilities

• Handle aircraft operations including baggage handling and towing with safety.
• Deliver exceptional customer service at check-in and departure gates.
• Support catering preparation and ensure onboard supplies are loaded.

Skills

Airline/customer service experience

Safety culture awareness

Independent work in small team

Job description

Aviation Careers Australia is recruiting a Customer Service Officer/Ramp Agent to join the Link Airways/FBO team at Canberra Airport.

The role covers passenger check-in, departure gate service, baggage handling, aircraft towing, and catering preparation, with emphasis on safety and professional customer service.

Ideal candidates are experienced in airline or customer service environments, able to work independently within a small team, and committed to contributing to a smooth operation.