Autonomy-Driven Warehouse Training Lead

Americold; Queensland; Hybrid; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Bonus eligibility

Fitness Passport

Novated leasing

Paid parental leave

Career growth

Job summary

Americold is seeking a Warehouse Training Coordinator in Queensland to build workforce capability by delivering structured training, coaching, competency assessment and onboarding support. You will also contribute to warehouse operations while upholding safe work practices, process consistency, quality and productivity.

You will deliver training, coach and assess, maintain records, and escalate issues to the Team Manager.

Qualifications

• Experience performing key warehouse functions in a logistics, distribution or cold storage environment.
• Proven record of safe work practices, reliability, punctuality and strong work standards.
• Ability to explain tasks clearly in a simple, practical and supportive manner.
• Experience supporting new starters, training team members or coaching others through skill development.
• Ability to provide constructive feedback while recognising when matters require escalation to the Team Manager.
• Strong verbal and written communication, interpersonal and organisational skills, including the ability to adapt training to different learning needs.

Responsibilities

• Deliver structured training, refresher training, new starter onboarding and cross-skilling activities.
• Coach team members by demonstrating tasks, observing performance and providing clear, practical feedback.
• Conduct competency observations and assessments in accordance with approved procedures, document outcomes accurately and support competency sign-off only when the required standards have been demonstrated.
• Complete and maintain accurate training, competency and cross-skilling records within required timeframes. Provide the Team Manager with clear updates on employee progress, identified capability gaps, outstanding training requirements and any concerns requiring follow-up.
• Lead by example through safe behaviour, positive communication and consistent work standards.
• Identify skill gaps and recommend appropriate development actions.
• Perform productive warehouse and manual handling tasks when required to support volume, service levels and business priorities.
• Meet all applicable safety, quality, productivity and compliance expectations while working operationally.
• Provide immediate task guidance and corrective instruction where appropriate.
• Promptly escalation recurring performance issues, attendance concerns, conduct matters, safety breaches or other concerns requiring formal management action to the Team Manager.

Skills

Coaching

Training delivery

Competency assessment

Onboarding

Cross-skilling

Verbal and written communication

Job description

Americold is seeking a Warehouse Training Coordinator in Queensland to build workforce capability by delivering structured training, coaching, competency assessment and onboarding support. You will also contribute to warehouse operations while upholding safe work practices, process consistency, quality and productivity.

You will deliver training, coach and assess, maintain records, and escalate issues to the Team Manager.