Automotive Parts Specialist & Customer Solutions Pro

Morley Auto Group; Echuca; On-site; AUD 45,000 - 65,000; Full time

Job summary

Morley Auto Group is seeking an Automotive Parts Specialist / Sales Consultant to join our busy team in Echuca. You’ll identify and supply automotive parts, accessories and 4WD lifestyle products, working with an experienced team to deliver the right solution.

Whether you have automotive industry experience or a strong customer service background, we’ll provide training and support to help you succeed in a fast-paced environment where no two days are the same.

Qualifications

• Excellent communication and customer service skills.
• Ability to build rapport and develop lasting customer relationships.
• Strong attention to detail and problem solving abilities.
• Sound computer skills and willingness to learn new systems.
• Positive attitude, reliability and strong work ethic.
• Genuine interest in automotive, 4WD, machinery or related industries.
• Previous retail automotive, hospitality or customer service experience is highly regarded.

Responsibilities

• Build strong relationships with customers both in person, over the phone, and via email.
• Assist customers in identifying the correct automotive parts, accessories and 4WD components.
• Use parts catalogues, computer systems and supplier portals (full training provided).
• Prepare quotes and process customer orders. Receive, order and organise stock.
• Deliver outstanding customer service and support within a team-focused environment.
• Contribute to achieving sales and customer service goals.

Skills

Communication

Customer service

Rapport building

Attention to detail

Problem solving

Computer skills

Team player

Willing to learn

Automotive enthusiasm

Tools

Parts catalogues

Computer systems

Supplier portals

Job description

Morley Auto Group is seeking an Automotive Parts Specialist / Sales Consultant to join our busy team in Echuca. You’ll identify and supply automotive parts, accessories and 4WD lifestyle products, working with an experienced team to deliver the right solution.

Whether you have automotive industry experience or a strong customer service background, we’ll provide training and support to help you succeed in a fast-paced environment where no two days are the same.