Automotive Parts /Sales Consultant

Morley Auto Group; Echuca; On-site; AUD 45,000 - 65,000; Full time

Job summary

Morley Auto Group is seeking an Automotive Parts Specialist / Sales Consultant to join our busy team in Echuca. You’ll identify and supply automotive parts, accessories and 4WD lifestyle products, working with an experienced team to deliver the right solution.

Whether you have automotive industry experience or a strong customer service background, we’ll provide training and support to help you succeed in a fast-paced environment where no two days are the same.

Qualifications

• Excellent communication and customer service skills.
• Ability to build rapport and develop lasting customer relationships.
• Strong attention to detail and problem solving abilities.
• Sound computer skills and willingness to learn new systems.
• Positive attitude, reliability and strong work ethic.
• Genuine interest in automotive, 4WD, machinery or related industries.
• Previous retail automotive, hospitality or customer service experience is highly regarded.

Responsibilities

• Build strong relationships with customers both in person, over the phone, and via email.
• Assist customers in identifying the correct automotive parts, accessories and 4WD components.
• Use parts catalogues, computer systems and supplier portals (full training provided).
• Prepare quotes and process customer orders. Receive, order and organise stock.
• Deliver outstanding customer service and support within a team-focused environment.
• Contribute to achieving sales and customer service goals.

Skills

Communication

Customer service

Rapport building

Attention to detail

Problem solving

Computer skills

Team player

Willing to learn

Automotive enthusiasm

Tools

Parts catalogues

Computer systems

Supplier portals

Job description

Morley Auto Group is a busy well-established automotive business supplying quality automotive parts, accessories, lifestyle 4WD products and ARB accessories to both retail and trade customers.

We're passionate about exceptional customer service, teamwork and delivering the right solution every time. Due to an Internal Promotion, an exciting opportunity has become available for our next Automotive Parts Specialist / Sales Consultant to join our growing team.

If you're passionate about vehicles, enjoy helping people and thrive in a fast-paced environment where no two days are the same, we'd love to hear from you.

About the Role

This is more than just a parts role. You'll become a trusted advisor to our customers, helping identify and supply automotive parts, accessories and 4WD lifestyle products while working alongside an experienced and supportive team.

Whether you have automotive industry experience or come from a strong customer service background with a passion for vehicles, we'll provide the training and support to help you succeed.

Join the team at Morley Auto Group

Morley Auto Group is a busy well-established automotive business supplying quality automotive parts, accessories, lifestyle 4WD products and ARB accessories to both retail and trade customers.

We're passionate about exceptional customer service, teamwork and delivering the right solution every time. Due to an Internal Promotion, an exciting opportunity has become available for our next Automotive Parts Specialist / Sales Consultant to join our growing team.

If you're passionate about vehicles, enjoy helping people and thrive in a fast-paced environment where no two days are the same, we'd love to hear from you.

About the Role

This is more than just a parts role. You'll become a trusted advisor to our customers, helping identify and supply automotive parts, accessories and 4WD lifestyle products while working alongside an experienced and supportive team.

Whether you have automotive industry experience or come from a strong customer service background with a passion for vehicles, we'll provide the training and support to help you succeed.

Key Responsabilities

• Build strong relationships with customers both in person, over the phone, and via email

• Assist customers in identifying the correct automotive parts, accessories and 4WD components

• Use parts catalogues, computer systems and supplier portals (full training provided)

• Prepare quotes and process customer orders. Receive, order and organise stock

• Deliver outstanding customer service and support within a team-focused environment

• contribute to achieving sales and customer service goals

What We're Looking For

• Excellent communication and customer service skills

• Ability to build rapport and develop lasting customer relationships

• strong attention to detail and problem solving abilities

• Sound computer skills and willingness to learn new systems

• Positive attitude, reliability and strong work ethic

• Genuine interest in automotive, 4WD, machinery or related industries

• Previous retail automotive, hospitality or customer service experience is highly regarded

Why Join Morley Auto Group?

• Work with exciting and trusted automotive brands, accessories and lifestyle 4WD products

• Ongoing training and professional development opportunities

• Genuine career progression pathways withing a growing business

• Competitive salary package based on experience

• Full-time role with overtime opportunities available

• Supportive team culture and great working environment

• Exployee discounts on parts, accessories and vehicles after a qualifying period

• Be part of a business that values initiative, teamwork and customer excellence