Automotive Parts Interpreter — Customer Tech Support

GPC Asia Pacific; Launceston; Remote; AUD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Incentives for performance

Weekends with family time

Uniform provided

Staff discounts across NAPA/Repco/AMX

Inclusive workplace

Parental leave top-up

Volunteer leave

Job summary

NAPA, part of GPC Asia Pacific, is seeking an Auto Parts Interpreter in Launceston, TAS. You will interpret parts, assist with customer orders, and dispatch products while delivering exceptional service to trade, industrial, and mining customers.

The role emphasizes safety and accuracy in a fast-paced environment. Join a team that values strong knowledge of automotive parts, effective communication, and a collaborative approach to problem solving.

Qualifications

• Knowledge of automotive parts and parts interpretation.
• Ability to provide product information and advice to trade, industrial and mining customers.
• Capable of problem solving and recommending solutions.
• Excellent customer service and communication skills.

Responsibilities

• Interpret parts and process customer orders.
• Efficiently dispatch products and parts.
• Promote specials and arrange buy-ins.
• Handle customer credits and act as first point of contact.
• Uphold a safety-first culture and safe work practices.

Skills

Parts interpreting know how

Customer service excellence

Communication skills

Problem solving

Tech-savvy with computers

Team collaboration

Safety awareness

Fast-paced environment

Job description

NAPA, part of GPC Asia Pacific, is seeking an Auto Parts Interpreter in Launceston, TAS. You will interpret parts, assist with customer orders, and dispatch products while delivering exceptional service to trade, industrial, and mining customers.

The role emphasizes safety and accuracy in a fast-paced environment. Join a team that values strong knowledge of automotive parts, effective communication, and a collaborative approach to problem solving.