Automotive Parts Advisor & Solutions Expert

Genuine Parts Company; Western Australia; On-site; AUD 50,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Weekday schedule

Company uniform

Staff discounts

Inclusive workplace

Volunteer leave

Parental leave top-up

Job summary

Genuine Parts Company’s NAPA team in Australia is hiring Parts Interpreters to provide accurate technical parts support to trade, industrial and mining customers, leveraging automotive knowledge and strong customer service. You will interpret parts, process orders, dispatch stock, promote specials, and act as first contact for customers, while upholding safety and teamwork in a fast-paced environment.

GPC Asia Pacific offers a Monday–Friday schedule, a company-funded uniform, employee discounts

Qualifications

• Parts interpreting know-how
• Passion for providing exceptional customer experiences
• Confidence in sharing your know how and communicating knowledge clearly
• Innovate and collaborative approach to work
• Solution focused / problem solver
• Sound computer skills
• Conscious of workplace safety at all times
• Interpret parts, process customer orders, dispatch products & parts; be the first point of contact for our customers.

Responsibilities

• Interpret parts
• Process customer orders
• Dispatch products and parts
• Promote specials
• Arrange buy ins
• Process customer credits
• First contact for customers (in-person and over the phone)
• Safety-first culture in daily tasks
• Lifting, bending and stocking as part of the role

Skills

Parts interpreting know-how

Customer experience

Knowledge sharing

Innovative collaboration

Problem solving

Computer skills

Safety awareness

Customer contact

Parts processing

Job description

Genuine Parts Company’s NAPA team in Australia is hiring Parts Interpreters to provide accurate technical parts support to trade, industrial and mining customers, leveraging automotive knowledge and strong customer service. You will interpret parts, process orders, dispatch stock, promote specials, and act as first contact for customers, while upholding safety and teamwork in a fast-paced environment.

GPC Asia Pacific offers a Monday–Friday schedule, a company-funded uniform, employee discounts