Automotive Customer Experience & Scheduling Specialist

Motion; South Australia; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Career development

Employee recognition programs

Team member discounts

Employee Assistance Program

Volunteer leave

Parental leave

Job summary

ADAS Solutions is seeking a Customer Service Officer at its Thebarton Calibration Centre for a 12-month fixed-term contract. The role links customers, technicians and workshop operations, ensuring clear communication, precise administration and superior service.

The position offers Full-time hours, Monday to Friday with no weekends, ongoing training and career development within a national organisation, plus employee discounts and wellbeing support.

Qualifications

• Experience in customer service, scheduling or service advising (automotive highly regarded).
• Strong organisational and problem-solving skills.
• High accuracy in data entry and administration.

Responsibilities

• Managing customer enquiries, bookings and quotes.
• Coordinating technician schedules.
• Providing clear and timely job updates.
• Supporting Site Managers with workflow planning.
• Maintaining accurate data and administrative records.

Skills

Customer service

Scheduling

Automotive knowledge

Phone etiquette

Data entry

Tools

Microsoft Office

Job description

ADAS Solutions is seeking a Customer Service Officer at its Thebarton Calibration Centre for a 12-month fixed-term contract. The role links customers, technicians and workshop operations, ensuring clear communication, precise administration and superior service.

The position offers Full-time hours, Monday to Friday with no weekends, ongoing training and career development within a national organisation, plus employee discounts and wellbeing support.