Automotive CS & Scheduling Specialist (12-Month FTC)

GPC Asia Pacific; Perth; Presencial; AUD 55.000 - 65.000; Jornada completa

Descripción de la vacante

ADAS Solutions is proudly an Australian owned and operated company providing advanced driver assistance system (ADAS) and electric vehicle (EV) solutions for the automotive industry. Our Osborne Park Calibration Centre is seeking a Customer Service Officer for a 12-month fixed-term contract.

This role will act as the central link between customers, technicians and workshop operations, ensuring efficient communication and high standards of service.

Formación

• Experience in customer service, scheduling or service advising (automotive highly regarded).
• Confident and professional phone manner.
• Strong organisational and problem-solving skills.
• High accuracy in data entry and administration.
• Solid Microsoft Office skills.
• Ability to manage multiple priorities in a busy environment.

Responsabilidades

• Managing customer enquiries, bookings and quotes.
• Coordinating technician schedules.
• Providing clear and timely job updates.
• Supporting Site Managers with workflow planning.
• Maintaining accurate data and administrative records.

Conocimientos

Customer service

Scheduling

Service advising

Phone manner

Data entry

Multitasking

Microsoft Office

Herramientas

Microsoft Office

Descripción del empleo

ADAS Solutions is proudly an Australian owned and operated company providing advanced driver assistance system (ADAS) and electric vehicle (EV) solutions for the automotive industry. Our Osborne Park Calibration Centre is seeking a Customer Service Officer for a 12-month fixed-term contract.

This role will act as the central link between customers, technicians and workshop operations, ensuring efficient communication and high standards of service.