Automotive Administration Assistant

CARPLACE AUTOMOTIVE PTY LTD; City of Brisbane; On-site; AUD 40,000 - 60,000; Part time

Job summary

CARPLACE AUTOMOTIVE PTY LTD in Queensland is seeking an Automotive Administration Assistant to support day-to-day vehicle sales and deliveries on-site.

You will work with Sales, Vehicle Buying, Reconditioning and Operations to ensure paperwork, registrations and delivery arrangements are completed accurately and on time. This casual/part-time role emphasizes organised administration and a positive customer experience.

Qualifications

• Experience in administration, customer service or coordination preferred.
• Automotive dealership or vehicle delivery administration experience is highly regarded.
• Familiarity with vehicle registrations or transfers is advantageous.

Responsibilities

• Provide administrative support to the vehicle sales and delivery process
• Coordinate and schedule customer vehicle deliveries
• Assist with vehicle registration and transfer documentation
• Coordinate with the pre-delivery/reconditioning team to ensure vehicles are ready for handover
• Assist with deal finalisation and ensure required documentation is complete
• Support customer vehicle handovers and ensure a positive customer experience
• Liaise with Sales, Operations, Finance and other internal teams to keep transactions moving smoothly
• Assist with vehicle acquisitions, cancellations and related administrative processes
• Maintain accurate records and update internal systems
• Follow up outstanding documents, approvals and registration requirements
• Assist with general administrative duties within the dealership as required
• Identify administrative issues and proactively work with the team to resolve them

Skills

Administration

Customer service

Coordination

Communication

Tools

Microsoft Office

Computer systems

Job description

We are looking for a reliable and organised Automotive Administration Assistant to support our growing automotive operations in Queensland. This is an on-site casual or part-time role.

This is a hands-on administrative role supporting the day-to-day vehicle sales and delivery process. You will work closely with the Sales, Vehicle Buying, Reconditioning and Operations teams to ensure vehicle paperwork, registrations, customer documentation and delivery arrangements are completed accurately and on time.

What you will be doing:

• Provide administrative support to the vehicle sales and delivery process
• Coordinate and schedule customer vehicle deliveries
• Assist with vehicle registration and transfer documentation
• Coordinate with the pre-delivery/reconditioning team to ensure vehicles are ready for handover
• Assist with deal finalisation and ensure required documentation is complete
• Support customer vehicle handovers and ensure a positive customer experience
• Liaise with Sales, Operations, Finance and other internal teams to keep transactions moving smoothly
• Assist with vehicle acquisitions, cancellations and related administrative processes
• Maintain accurate records and update internal systems
• Follow up outstanding documents, approvals and registration requirements
• Assist with general administrative duties within the dealership as required
• Identify administrative issues and proactively work with the team to resolve them

What you will need:

• Previous administration, customer service or coordination experience preferred
• Automotive, dealership, vehicle sales or delivery administration experience will be highly regarded
• Familiarity with automotive sales documentation, vehicle registrations or transfers is advantageous
• Experience with vehicle acquisitions or cancellations is an advantage
• Queensland registration-related experience is advantageous
• QT accreditation is desirable, but training can be provided to the right candidate
• Strong written and verbal communication skills
• Good working knowledge of Microsoft Office and general computer systems

About us:

Founded in 2015, Carro is Asia Pacific's largest online used car marketplace. By offering a trustworthy and transparent experience, Carro transforms the traditional way of buying and selling cars through proprietary pricing algorithms, AI-enabled capabilities, and innovative technological solutions. Carro holds a strong presence in key markets across Asia Pacific, including Malaysia, Indonesia, Thailand, Japan, Taiwan and has recently expanded its reach to Australia. Headquartered in Singapore, the unicorn startup is supported by more than 4,500 employees across Asia-Pacific and has raised over US$1B in debt and equity from Temasek, Softbank Vision Fund and several other sovereign funds.

For more information, please visit: https://carro.co/au/en

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