Automation & Integration Engineer: AI-Powered Workflows

Payments To Grow Your World; City of Melbourne; On-site; AUD 120,000 - 160,000; Full time

Job summary

Worldline Service Australia is seeking an Automation Engineer to design, develop, and maintain secure integrations and AI-enabled workflows. The role connects business systems, automates processes, and enhances service delivery within a payments-focused environment.

You will collaborate with analysts and engineers to deliver scalable automation platforms, cloud-native solutions, and secure data exchanges, driving continual improvement and operational excellence.

Qualifications

• Significant experience in systems integration and automation.
• Strong API development experience.
• Experience with workflow orchestration platforms.
• Cloud-native application development.
• Experience developing secure integrations.
• Excellent analytical and stakeholder management skills.

Responsibilities

• Design and develop system integrations between ServiceNow and enterprise platforms.
• Develop REST APIs, web services and event-driven integrations.
• Build reusable integration components.
• Ensure secure data exchange between internal and external systems.
• Develop workflow automation solutions to reduce manual effort.
• Design and implement orchestration across multiple business systems.
• Optimise operational processes through automation.
• Support robotic and low-code automation initiatives where appropriate.
• Develop AI-enabled operational workflows.
• Implement intelligent document processing.
• Integrate Large Language Models (LLMs) into automation solutions.
• Develop AI-assisted operational tools and knowledge management capabilities.
• Develop and maintain automation platforms and integration services.
• Support cloud-native deployment models.
• Implement monitoring, logging and alerting.
• Maintain solution documentation and technical standards.
• Work closely with Business Analysts, Full Stack Engineers, Testing Lead, Release Manager and operational teams to deliver business outcomes.

Skills

Systems integration

Automation

API development

Workflow orchestration

Cloud-native development

Secure integrations

Stakeholder management

Education

Degree in CS/Software Engineering/IT

Tools

Azure Integration Services

AWS or similar

n8n

Power Automate

Job description

Worldline Service Australia is seeking an Automation Engineer to design, develop, and maintain secure integrations and AI-enabled workflows. The role connects business systems, automates processes, and enhances service delivery within a payments-focused environment.

You will collaborate with analysts and engineers to deliver scalable automation platforms, cloud-native solutions, and secure data exchanges, driving continual improvement and operational excellence.