Automation & Integration Engineer: AI-Driven API Workflows

Worldline

City of Melbourne

On-site

AUD 110,000 - 150,000

Full time

14 days+

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Job summary

Worldline Service Australia (WSA) is seeking an Automation Engineer to design, develop and maintain secure integrations, workflow automation and AI-enabled operational solutions that underpin our service delivery. The role focuses on connecting business systems, automating processes and building intelligent workflows that improve service reliability.

You will collaborate with analysts, engineers and operations teams to deliver robust automation across payment services, contributing to a

Qualifications

Significant experience in systems integration and automation.
Strong API development experience.
Experience with workflow orchestration platforms.
Cloud-native application development.
Experience developing secure integrations.
Excellent analytical and stakeholder management skills.

Responsibilities

Design and develop system integrations between ServiceNow and enterprise platforms.
Develop REST APIs, web services and event-driven integrations.
Build reusable integration components.
Ensure secure data exchange between internal and external systems.
Develop workflow automation solutions to reduce manual effort.
Design and implement orchestration across multiple business systems.
Optimise operational processes through automation.
Support robotic and low-code automation initiatives where appropriate.
Develop AI-enabled operational workflows.
Implement intelligent document processing.
Integrate Large Language Models (LLMs) into automation solutions.
Develop AI-assisted operational tools and knowledge management capabilities.
Develop and maintain automation platforms and integration services.
Support cloud-native deployment models.
Implement monitoring, logging and alerting.
Maintain solution documentation and technical standards.
Work closely with Business Analysts, Full Stack Engineers, Testing Lead, Release Manager and operational teams to deliver business outcomes.