Automation Delivery & Adoption Leader — Drive ROI & Hybrid Work

First Focus; Melbourne; Hybrid; AUD 100,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Access to mental health coaching

Hybrid working arrangements

Paid study days for certifications

Internal training opportunities

Tesla company car option

Profit sharing for long-term employees

Job summary

A leading Managed Service Provider in Melbourne is seeking an Automation Delivery and Adoption Manager. You will lead a talented team to drive automation and ensure the adoption of innovative internal systems. The ideal candidate has strong experience in managing automation projects within MSP or SaaS environments, demonstrating leadership and a commercial focus. This position offers a competitive salary and hybrid work arrangements.

Qualifications

• Proven experience delivering internal systems and automation projects.
• Strong understanding of change management and system ownership.
• Clear playbook for driving adoption of solutions.

Responsibilities

• Own the roadmap for internal platform delivery.
• Lead and coach a team of engineers.
• Evaluate existing systems for customization or replacement.
• Ensure secure and scalable architecture.

Skills

Experience in MSP or SaaS environments

Team leadership

Agile delivery understanding

Commercial focus in ROI modelling

Technical fluency with APIs

Tools

Pia

CloudRadial

Power Automate

UiPath

Azure OpenAI

Job description

A leading Managed Service Provider in Melbourne is seeking an Automation Delivery and Adoption Manager. You will lead a talented team to drive automation and ensure the adoption of innovative internal systems. The ideal candidate has strong experience in managing automation projects within MSP or SaaS environments, demonstrating leadership and a commercial focus. This position offers a competitive salary and hybrid work arrangements.