Automation Control Assurance Manager

CommBank; Sydney; On-site; AUD 140,000 - 170,000; Full time

Job summary

CommBank's Controls and Customer Outcomes (CCO) team seeks a Control Assurance Manager to lead the automated control assurance framework for Retail Banking Services. You will design, implement and embed controls, ensuring risk and compliance processes are robust and well governed.

The role focuses on end-to-end risk visibility, CAP testing, and continuous assurance across BUs, with leadership to influence stakeholders and deliver data-driven improvements.

Qualifications

• Strong background in operational risk management with expertise in Automated Control Assurance, benchmarking, and advanced analytical procedures in banking or financial services.
• Influencing and consulting skills; ability to build relationships with stakeholders at all levels.
• Ability to analyse risks and opportunities and recommend actions.
• Experience in automated control testing including continuous monitoring; AI-driven testing is desirable.
• Critical, analytical thinking and data-driven problem solving for risk/assurance outcomes.
• Leadership capability to drive a positive, professional, and engaging team.
• Strong written and verbal communication skills.

Responsibilities

• Supporting RBS to design and implement automated controls enabling better risk and compliance outcomes.
• Ensuring the effective design of automated controls for new and changing processes and operations and supporting the business through implementation.
• Supporting RBS in the design, development, and embedment of a continuous assurance model.
• Conducting and managing Control Assurance Program (CAP) testing, including the development of test scripts, and reporting on assurance findings.

Skills

Operational risk management

Automated control assurance

Analytical skills

Stakeholder management

Data-driven decision making

Leadership

Communication skills

Job description

CommBank's Controls and Customer Outcomes (CCO) team seeks a Control Assurance Manager to lead the automated control assurance framework for Retail Banking Services. You will design, implement and embed controls, ensuring risk and compliance processes are robust and well governed.

The role focuses on end-to-end risk visibility, CAP testing, and continuous assurance across BUs, with leadership to influence stakeholders and deliver data-driven improvements.