Automated Control Assurance Manager

cba; Hobart, Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

CommBank is seeking an Automated Control Assurance Manager for our Retail Banking Services. You will lead the development, maintenance and enhancement of the automated control assurance framework to improve risk and compliance across the business.

The role requires deep operational risk expertise, strong stakeholder engagement, and the ability to design tests and continuous assurance processes that embed controls within daily operations.

Qualifications

• Strong background in operational risk management and automated control assurance.
• Experience in banking or financial services.
• Ability to influence and consult with stakeholders at all levels.
• Ability to analyze risks and opportunities and recommend actions.
• Experience in automated control testing and continuous monitoring.
• Leadership and strong communication skills.

Responsibilities

• Support RBS to design and implement automated controls for better risk and compliance outcomes.
• Ensure effective design of automated controls for new or changed processes and support implementation.
• Support the design, development and embedment of a continuous assurance model.
• Conduct and manage Control Assurance Program (CAP) testing and report findings.

Job description

Automated Control Assurance Manager

You are looking at the bigger picture. The role is ensuring a better risk outcome. We are a diverse team focused on building a simpler, better bank.

Do work that matters:

Our Controls and Customer Outcomes (CCO) team resides within the Retail Bank and its purpose is to drive sustainable enhancements to business practices and processes that deliver better outcomes for our customers, shareholders, and the community. We do this through our four strategic pillars of preventing, detecting, and responding to issues and embedding and sustaining the change we make into the business we support.

See yourself in our team:

The Control Assurance Manager will be responsible for developing, maintaining, and enhancing the automated control assurance framework for Retail Banking Services (RBS) Line 1 teams. The Control Assurance and Innovation team is responsible for ensuring that strong controls are in place and decisions are well informed, timely and socialised. They achieve this through providing an end-to-end risk and control service, including the effective design & implementation of controls, ensuring the operational risk & compliance frameworks are effectively implemented in their Domains and ensuring each BU LT has the right level of comfort and governance within their risk environment.

In any given week you will be responsible for:

• Supporting RBS to design and implement automated controls enabling better risk and compliance outcomes.
• Ensuring the effective design of automated controls for new and changing processes and operations and support the business through the implementation.
• Supporting RBS in the design, development, and embedment of a continuous assurance model.
• Conducting and managing Control Assurance Program (CAP) testing, including the development of test scripts, and report on assurance findings.

We're interested in hearing from people who have:

• A strong background in operational risk management, with expertise in Automated Control Assurance, benchmarking, and advanced analytical procedures, gained through experience in banking or financial services.
• Influencing and consulting skills, the ability to build relationships with stakeholders at all levels.
• Ability to analyse/identify risks and opportunities and recommend appropriate actions .
• Experience in automated control testing including continuous monitoring; exposure to AI-driven control testing is desirable.
• Ability to think critically and analytically and use data driven insights to solve problems / achieve risk / assurance outcomes.
• Leadership capability with the ability to drive a positive, professional, and engaging team.
• Strong written and verbal communication skills.

Working at CommBank

At CommBank, we're committed to creating an accessible, inclusive and respectful workplace. If you require support or adjustments, please let us know. We welcome applications from people of all backgrounds and we're particularly committed to making a positive difference for Aboriginal and/or Torres Strait Islander Peoples. For support please contact 1800 989 696.

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Advertising End Date: 26/10/2026