Automated Control Assurance Manager

CommBank; Sydney; On-site; AUD 140,000 - 170,000; Full time

Job summary

CommBank's Controls and Customer Outcomes (CCO) team seeks a Control Assurance Manager to lead the automated control assurance framework for Retail Banking Services. You will design, implement and embed controls, ensuring risk and compliance processes are robust and well governed.

The role focuses on end-to-end risk visibility, CAP testing, and continuous assurance across BUs, with leadership to influence stakeholders and deliver data-driven improvements.

Qualifications

• Strong background in operational risk management with expertise in Automated Control Assurance, benchmarking, and advanced analytical procedures in banking or financial services.
• Influencing and consulting skills; ability to build relationships with stakeholders at all levels.
• Ability to analyse risks and opportunities and recommend actions.
• Experience in automated control testing including continuous monitoring; AI-driven testing is desirable.
• Critical, analytical thinking and data-driven problem solving for risk/assurance outcomes.
• Leadership capability to drive a positive, professional, and engaging team.
• Strong written and verbal communication skills.

Responsibilities

• Supporting RBS to design and implement automated controls enabling better risk and compliance outcomes.
• Ensuring the effective design of automated controls for new and changing processes and operations and supporting the business through implementation.
• Supporting RBS in the design, development, and embedment of a continuous assurance model.
• Conducting and managing Control Assurance Program (CAP) testing, including the development of test scripts, and reporting on assurance findings.

Skills

Operational risk management

Automated control assurance

Analytical skills

Stakeholder management

Data-driven decision making

Leadership

Communication skills

Job description

• The role is ensuring a better risk outcome.
• We are a diverse team focused on building a simpler, better bank.

Do work that matters:

Our Controls and Customer Outcomes (CCO) team resides within the Retail Bank and its purpose is to drive sustainable enhancements to business practices and processes that deliver better outcomes for our customers, shareholders, and the community.We do this through our four strategic pillars of preventing, detecting, and responding to issues and embedding and sustaining the change we make into the business we support.

See yourself in our team:

The Control Assurance Manager will be responsible for developing, maintaining, and enhancing the automated control assurance framework for Retail Banking Services (RBS) Line 1 teams. The Control Assurance and Innovation team is responsible for ensuring that strong controls are in place and decisions are well informed, timely and socialised. They achieve this through providing an end-to-end risk and control service, including the effective design & implementation of controls, ensuring the operational risk & compliance frameworks are effectively implemented in their Domains and ensuring each BU LT has the right level of comfort and governance within their risk environment.

In any given week you will be responsible for:

• Supporting RBS to design and implement automated controls enabling better risk and compliance outcomes.
• Ensuring the effective design of automated controls for new and changing processes and operations and support the business through the implementation.
• Supporting RBS in the design, development, and embedment of a continuous assurance model.
• Conducting and managing Control Assurance Program (CAP) testing, including the development of test scripts, and report on assurance findings.
  

We’re interested in hearing from people who have:

• A strong background in operational risk management, with expertise in Automated Control Assurance, benchmarking, and advanced analytical procedures, gained through experience in banking or financial services.
• Influencing and consulting skills, the ability to build relationships with stakeholders at all levels.
• Ability to analyse/identify risks and opportunities and recommend appropriate actions .
• Experience in automated control testing including continuous monitoring; exposure to AI-driven control testing is desirable.
• Ability to think critically and analytically and use data driven insights to solve problems / achieve risk / assurance outcomes.
• Leadership capability with the ability to drive a positive, professional, and engaging team.
• Strong written and verbal communication skills.
  

Working at CommBank
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