Automation & AI Process Analyst

Suncorp; City of Brisbane; Hybrid; AUD 120,000 - 170,000; Full time

Benefits offered by this job

Hybrid working

Paid parental leave

Study support

Career development

Wellbeing coaching

Suncorp shares

Job summary

Suncorp is seeking a Technology & Transformation professional to turn complex processes into practical automation solutions. You’ll work in a squad with developers, data scientists and scrum masters, delivering initiatives from discovery to delivery while partnering with business teams to define requirements and create solution designs.

You will gather requirements, document processes, and create end-to-end automation designs that address business needs and risks.

Qualifications

• Experience in business analysis, process improvement or technology-enabled solution delivery.
• Practical skills in process mapping and requirements gathering.
• Knowledge of Agile delivery and project management practices.
• Strong analytical and data interpretation abilities.
• Clear communication and workshop facilitation skills.

Responsibilities

• Identify automation opportunities by engaging process owners and analysing current business processes.
• Gather requirements and translate them into clear functional documentation and process maps.
• Create end-to-end automation solution designs addressing business needs and risks.
• Manage initiatives through discovery, analysis, testing, training and implementation.
• Evaluate data to support recommendations, solution options and business cases.
• Support change activities and manage stakeholder expectations throughout delivery.

Skills

Business analysis

Process improvement

Process mapping

Requirements gathering

Solution documentation

Agile delivery

Project management

Change management

Analytical skills

Communication

Facilitation

Organization

Job description

Suncorp is seeking a Technology & Transformation professional to turn complex processes into practical automation solutions. You’ll work in a squad with developers, data scientists and scrum masters, delivering initiatives from discovery to delivery while partnering with business teams to define requirements and create solution designs.

You will gather requirements, document processes, and create end-to-end automation designs that address business needs and risks.