Audit & Certification Admin Coordinator (Hybrid)

ECAAS; Adelaide; Hybrid; AUD 65,000 - 90,000; Full time

Job summary

ECAAS Certification International is seeking an Administration Coordinator to support certification operations by coordinating audits, managing documentation, and liaising with clients and auditors. This role involves working across Australian and international teams in a fast-paced environment and delivering high-quality administrative support.

Responsibilities include scheduling audits, maintaining records, arranging travel for auditors, and contributing to process improvements while providing

Qualifications

• Experience in administration or coordination roles.
• Strong written and verbal communication skills.
• Commitment to exceptional customer service.
• Ability to build positive relationships with clients, auditors and colleagues.
• High attention to detail and accuracy.
• Strong problem-solving skills and prioritisation of tasks.
• Confidence with technology and learning new software systems.

Responsibilities

• Respond to client and auditor enquiries via phone and email in a professional, timely and customer-focused manner.
• Coordinate audit schedules and documentation between clients, auditors and internal staff.
• Monitor audit progress and proactively manage deadlines to ensure activities are completed within required timeframes.
• Prepare, proofread, merge, publish and maintain certification and audit documentation with a high level of accuracy.
• Create certification documents and maintain certification registers and databases.
• Arrange travel bookings and itineraries for auditors when required.
• Perform general administrative, clerical and data entry duties.
• Work collaboratively with local and international teams to support day-to-day business operations.
• Contribute to continuous improvement initiatives and process enhancements.

Skills

Organizational skills

Time management

Written & verbal communication

Customer service

Stakeholder relationship management

Attention to detail

Problem solving

Prioritisation

Tech proficiency

Adaptability

Independent & collaborative work

Experience in administration

Tools

Microsoft Office Suite

Job description

ECAAS Certification International is seeking an Administration Coordinator to support certification operations by coordinating audits, managing documentation, and liaising with clients and auditors. This role involves working across Australian and international teams in a fast-paced environment and delivering high-quality administrative support.

Responsibilities include scheduling audits, maintaining records, arranging travel for auditors, and contributing to process improvements while providing