AU Last-Mile Delivery Programs Lead

Amazon Inc.; Sydney; On-site; AUD 150,000 - 210,000; Full time

Job summary

Amazon Commercial Services Pty Ltd in Sydney seeks a Senior Program Manager to lead large-scale cross-functional initiatives across Australia’s AU AMZL network. You will drive delivery quality, cost efficiency, and customer experience through technology-enabled improvements.

You will partner with regional and global teams, manage program lifecycles, and deliver cost simulations, pilot programs, and deployment of new tools.

Qualifications

• Bachelor's degree in supply chain, business, engineering, finance or related field.
• 4+ years of program or project management experience.
• Knowledge of Excel at an intermediate level (pivot tables, charts, lookups, data cleansing).
• 4+ years of industry work experience.

Responsibilities

• Manage complex, cross-functional programs across the AU AMZL network to deliver technological solutions that enhance delivery quality, productivity, and customer experience
• Drive delivery network performance improvements by analyzing KPIs, identifying trends, and creating continuous improvement mechanisms across delivery stations
• Lead program life-cycles that establish standards for new tools and processes deployed throughout the AU operations network
• Partner with stakeholders across regions, including North America and Europe, to share best practices and adapt global solutions for Australian deployment
• Conduct cost simulations, pilot programs, and validation studies to support stakeholder negotiations and secure approval for process improvements and technology deployments

Skills

Program management

Cross-functional collaboration

Stakeholder management

Excel

SQL

Project lifecycle

Education

Bachelor's degree in supply chain / business / engineering / finance

Master's degree

PMP certificate

Tools

Excel

SQL

Job description

Amazon Commercial Services Pty Ltd in Sydney seeks a Senior Program Manager to lead large-scale cross-functional initiatives across Australia’s AU AMZL network. You will drive delivery quality, cost efficiency, and customer experience through technology-enabled improvements.

You will partner with regional and global teams, manage program lifecycles, and deliver cost simulations, pilot programs, and deployment of new tools.