Athlete Support Coordinator - Part time

Australian Institute of Sport; Canberra; In loco; AUD 75.000 - 89.000; Part-time

Vantaggi offerti da questo lavoro

Flexible working arrangements

Training allowances

L&D calendar access

Superannuation 15.4% employer

AIS Shop discount

Clearinghouse for Sport access

Descrizione del lavoro

Australian Institute of Sport – Canberra ACT is seeking an Athlete Support Coordinator for a part-time ongoing role at the Canberra campus. You will maintain a visible presence, identify support needs, provide triage and referrals, and document matters in line with procedures.

You will also support inductions, engagement activities, programs and study hall coordination. The ideal candidate has at least two years’ experience in athlete support, understands trauma-informed practice, and is

Competenze

• Two years’ experience delivering athlete support and engagement services or programs.
• Awareness of trauma-informed practice and Mental Health First Aid principles.
• Knowledge of high-performance sport environments or communal residential living environments.

Mansioni

• Maintain a visible, approachable presence in the AIS residential environment.
• Identify emerging support needs, provide initial triage and first response assistance.
• Facilitate referrals and record athlete support matters in line with procedures.
• Support inductions, engagement activities, programs and study hall coordination.

Conoscenze

athlete support

engagement services

trauma-informed practice

Mental Health First Aid

Formazione

qualifications/experience in residential support

Descrizione del lavoro

Australian Institute of Sport – Canberra ACT

$74,801 - $88,989 a year

3d ago , from Australian Institute of Sport

• $74,801 - $88,989 + 15.4% superannuation - ASC Grade 3
• Ongoing Part Time

Applications close at 11:30pm AEST Wednesday, 18 November 2026 (late applications will not be accepted).

The Australian Sports Commission is embarking on the Green and Gold decade. An exciting time filled with international sporting competitions on home soil, including the Men’s and Women’s Rugby World Cup, and culminating in the Brisbane 2032 Olympic and Paralympic Games. We have an ambitious new Strategic Vision and we need the best players on our team to help us deliver real results for the sporting sector and all Australians.

Are you up for the challenge?

About the team

Campus Services helps athletes, sporting organisations and other campus users access, stay and use the AIS. Within Campus Services, the athlete support team contributes to a safe, supportive and positive residential environment for National Sporting Organisation and National Sporting Organisation for Disability athletes living at the AIS Bruce campus. We work closely with athletes, operational teams and service providers to provide pastoral care, engagement activities, first response support and access to appropriate services.

About the role

As an Athlete Support Coordinator, you will maintain a visible and approachable presence in the AIS residential environment and build positive connections with athletes living on campus. You will identify emerging support needs, provide initial triage and first response assistance, facilitate referrals and accurately record athlete support matters in line with established procedures.
You will support athlete inductions, engagement activities, programs and study hall coordination. You will also administer established illness and isolation procedures, support child safe and anti-doping requirements, fulfil First Aid Officer and Area Warden responsibilities, and provide clear handovers of incidents, actions and outstanding matters to the Campus Services team and service partners.

This is a key part-time role for an experienced and dependable person who can build trust, use sound judgement and provide practical support in a high-performance communal living environment.

About you

You are a capable and experienced support professional who communicates respectfully, remains organised and understands the importance of clear boundaries, accurate records and appropriate referral. You will bring:

• relevant qualifications and/or experience working with adolescents, young people or individuals in residential, pastoral care, education, community or support-based environments.
• at least two years’ experience delivering athlete support and engagement services or programs.
• experience supporting wellbeing, engagement, community, residential or athlete-focused programs and services.
• awareness of trauma-informed practice and Mental Health First Aid principles.
• knowledge of high-performance sport environments and/or communal residential living environments, including appropriate support pathways and mandatory reporting obligations.
• demonstrated ability to work effectively in a high-performance, communal and athlete-focused environment.
• demonstrated ability to build positive relationships and communicate effectively with a diverse range of stakeholders.
• strong organisational skills and the ability to manage competing priorities within established procedures and service frameworks.
• a current First Aid and CPR Certificate.
• Fire or Area Warden capability

This position is offered as a PART TIME, ONGOING role based at our Canberra campus.

The regular work pattern is Saturday and Sunday, 9.00 am to 4.30 pm.

• $74,801 - $88,989 + 15.4% superannuation - ASC Grade 3
• Canberra
• Ongoing Part Time

Applications close at 11:30pm AEST Wednesday, 18 November 2026 (late applications will not be accepted).

The Australian Sports Commission is embarking on the Green and Gold decade. An exciting time filled with international sporting competitions on home soil, including the Men’s and Women’s Rugby World Cup, and culminating in the Brisbane 2032 Olympic and Paralympic Games. We have an ambitious new Strategic Vision and we need the best players on our team to help us deliver real results for the sporting sector and all Australians.

Are you up for the challenge?

About the team

Campus Services helps athletes, sporting organisations and other campus users access, stay and use the AIS. Within Campus Services, the athlete support team contributes to a safe, supportive and positive residential environment for National Sporting Organisation and National Sporting Organisation for Disability athletes living at the AIS Bruce campus. We work closely with athletes, operational teams and service providers to provide pastoral care, engagement activities, first response support and access to appropriate services.

About the role

As an Athlete Support Coordinator, you will maintain a visible and approachable presence in the AIS residential environment and build positive connections with athletes living on campus. You will identify emerging support needs, provide initial triage and first response assistance, facilitate referrals and accurately record athlete support matters in line with established procedures.
You will support athlete inductions, engagement activities, programs and study hall coordination. You will also administer established illness and isolation procedures, support child safe and anti-doping requirements, fulfil First Aid Officer and Area Warden responsibilities, and provide clear handovers of incidents, actions and outstanding matters to the Campus Services team and service partners.

This is a key part-time role for an experienced and dependable person who can build trust, use sound judgement and provide practical support in a high-performance communal living environment.

About you

You are a capable and experienced support professional who communicates respectfully, remains organised and understands the importance of clear boundaries, accurate records and appropriate referral. You will bring:

• relevant qualifications and/or experience working with adolescents, young people or individuals in residential, pastoral care, education, community or support-based environments.
• at least two years’ experience delivering athlete support and engagement services or programs.
• experience supporting wellbeing, engagement, community, residential or athlete-focused programs and services.
• awareness of trauma-informed practice and Mental Health First Aid principles.
• knowledge of high-performance sport environments and/or communal residential living environments, including appropriate support pathways and mandatory reporting obligations.
• demonstrated ability to work effectively in a high-performance, communal and athlete-focused environment.
• demonstrated ability to build positive relationships and communicate effectively with a diverse range of stakeholders.
• strong organisational skills and the ability to manage competing priorities within established procedures and service frameworks.
• a current First Aid and CPR Certificate.
• Fire or Area Warden capability

This position is offered as a PART TIME, ONGOING role based at our Canberra campus.

The regular work pattern is Saturday and Sunday, 9.00 am to 4.30 pm.

Why work with us?

We have offices located in Canberra, Melbourne and Sydney. Across all locations, we offer:

• Options for flexible working arrangements.
• Annual allowances towards training based on individualised career goals.
• Access to a customised ASC L&D calendar for ongoing professional and career development.
• Generous superannuation scheme with up to 15.4% employer contributions.
• Corporate discount on AIS Shop merchandise.
• Access to Clearinghouse for Sport, an information sharing platform for Sporting professionals.

Additionally, our Canberra campus offers:

• Free onsite parking
• Onsite facilities including café, dining hall, gym, and swimming pool.
• Priority placement for your children to access the award winning, onsite AIS Caretaker’s Cottage Childcare Centre.

If you have any questions about this opportunity, please contact:

• Contact Officer: Dean Oakman, Assistant Director Campus Services
• Phone number: 02 6214 7***
• Email address: ***********@ausport.gov.au

Eligibility

To be eligible for this position applicants are required to be Australian citizens only and must be able to obtain and maintain an AGSVA Security Clearance.As part of the Commonwealth Child Safety Framework the ASC is committed to being a Child Safe Organisation and leading the way in Child Safety across the sports sector. This position requires a Working with Vulnerable/Children People check to obtain employment.

Notes

• As part of this position, the role occupant may have access to sensitive, and potentially distressing information in the areas of sexual misconduct and child safeguarding.
• The ASC is committed to protecting children from harm. We require all applicants that will work with children to undergo screening processes prior to appointment.
• Should a merit pool be established for this position, it may be used to fill ongoing or fixed term opportunities as they arise within 18 months from the date advertised.
• The ASC operates under the Australian Sports Commission Act 1989 and is separate to the Public Service Act 1999. The ASC accepts most leave liability and recognition of prior service if you are currently employed at a Commonwealth agency.
• If you are experiencing issues or have any questions with the e-recruitment system, please contact the People & Culture Hub via email ******@ausport.gov.au or phone [phone]***.

Acknowledgement of Country

The Australian Sports Commission (ASC) acknowledges the Traditional Custodians of the lands where its offices are located, the Ngunnawal people and recognises any other people or families with connection to the lands of the ACT and region, the Wurundjeri Woi-wurrung people of the Kulin Nation, the people of the Yugambeh Nation and the Gadigal people of the Eora Nation. The ASC extends this acknowledgment to all the Traditional Custodians of the lands and First Nations peoples throughout Australia and would like to pay respects to all Elders past and present. The ASC recognises the outstanding contribution that Aboriginal and Torres Strait Islander peoples make to society and sport in Australia and celebrates the power of sport to promote reconciliation and reduce inequality.

Application and Job Description

The Job Description can be downloaded from the attachment below. The application form will include these questions:

• Referencing the job description, please describe why you believe you are suitable for this position, including listing your key relevant achievements [up to 750 words]
• The ASC’s shared values are respect, integrity, teamwork and excellence. Please describe which resonates with you and why [up to 300 words]

ASC Candidate Information Pack Opens in new window

Job Description Opens in new window