Associate Site Reliability Engineer (Incident Manager)

Arkose Labs; City of Brisbane; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Novated Leasing

Salary Packaging

Discounted Qantas Club memberships

Discounted tickets and merchandise for

Discounted hotels, tours and cruises

Job summary

Alliance Airlines is seeking a Reliability Engineer to administer the reliability program, investigate major defects, and analyse reliability data to inform maintenance decisions.

The role requires an aircraft engineering licence (B1/B2/C) or equivalent, with strong analytical skills and experience in Microsoft Office, Power BI, and SQL. On-site Australia-based position with safety-critical operations.

Qualifications

• Hold, or have held, an aircraft engineer licence (B1, B2 or C) or an equivalent licence.
• Certificate IV in aircraft maintenance or engineering diploma in Mechanical/Electrical/Electronics is acceptable.
• Strong analytical and data analysis skills with experience in aviation maintenance data.

Responsibilities

• Administer the reliability program and investigate major defects.
• Analyze reliability data and generate monthly reports.
• Ensure compliance of maintenance programs and SMS actions.
• Coordinate with CAMO and maintenance teams on system changes.

Skills

Analytical thinking

Problem solving

Attention to detail

Team collaboration

Strong communication

Education

Aircraft engineer licence (B1/B2/C)

Certificate IV in aircraft maintenance

Engineering diploma (Mechanical/Electrical/Electronics)

Tools

Microsoft Office

Power BI

SQL

Excel

Access

Job description

Reliability Engineer

4008 Pinkenba Alliance Airlines

About Alliance Airlines

Alliance Airlines is Australasia’s leading provider of contract, charter, and allied aviation services. With a fleet of 79 aircraft and a workforce of over 1,500 employees, Alliance delivers essential aviation solutions to the mining, energy, and government sectors, as well as wet lease services to major carriers.

Alliance’s success is underpinned by a safety‑first culture, long‑term customer partnerships, and a commitment to delivering commercially sound and operationally sustainable solutions. As an ASX‑listed organisation, Alliance plays a critical role in supporting regional connectivity and essential industries across Australia and the broader region.

About the Role

This role is responsible for administering the reliability program and ensuring the timely and proportionate investigation of Major Defects and other reliability issues. The role supports the analysis and collation of reliability data, identifying trends and key issues to inform standard and ad hoc reliability reports, meetings and broader decision‑making.

Key Responsibilities

• Ensure continual compliance of the aircraft maintenance programs, systems, reliability program and ancillary functions
• Manage the control and completion of all assigned SMS actions and Findings in a timely manner.
• Reporting and investigation of Technical Delays
• Conduct monthly reliability report data review prior to report compilation
• Research any alerts or anomalies from reliability report data
• Progress assigned reliability issues arising from reliability meeting
• Investigate aircraft defects and provide recommendation where applicable to prevent recurrence.
• Identify solutions to E190 and Fokker fleet technical issues that affect the aircraft OTP (On‑Time Performance). Once systemic issues are identified, a plan must be generated and presented in the reliability committee to have the issue cleared or mitigated from a fleet level.
• Provide suitable communication of reliability matters to various audiences for the efficient operation of the company.
• Incorporate system changes following maintenance program reviews, reliability recommendations and continuous improvement projects.
• Support MPAE by collating reliability data for specific tasks subject to maintenance extension.
• Liaise with applicable CAMO Fleet Engineer and/or other internal personnel on particular maintenance system changes and ensure incorporation into Alliance Maintenance Program and manuals.

Who are we looking for?

We are looking for a highly organised and detail‑oriented individual with strong analytical, problem‑solving and reasoning skills. The successful candidate will have excellent verbal and written communication skills, effective time management and the ability to work both autonomously and collaboratively within a team‑focused environment. You will have well‑developed computer skills, particularly in the Microsoft Office suite, along with the ability to analyse and develop technical documentation, evaluate defects, identify potential causes and determine preventative actions.

To be successful in this role, you will bring:

• Hold, or have held, an aircraft engineer licence in category B1, B2 or C; or
• Hold, or have held, a licence that is equivalent to a licence in category B1, B2 or C; or
• Have a qualification in aircraft maintenance at least at Certificate IV level; or
• Have an engineering qualification at least at diploma level in any of the following disciplines:
• Mechanical;
• Electrical;
• Electronics.
• Knowledge of the CAMO’s exposition
• Experience in the aviation industry
• Experience with high volume of dataset processing and analysis
• Experience with Microsoft products, including but not limited to Access, Excel, Fabric, Power BI, SQL.
• Experience in A/C systems (Avionics, Flight Controls, Bleed System), preferable on Embraer E‑Jets.

Why Join Alliance Airlines?

Alliance Airlines is an established leader in contract and charter aviation, operating in safety‑critical and complex environments across Australia.

In addition to the scope and impact of the role, Alliance offers:

• Novated Leasing – Bundle your vehicle and running costs into one convenient, tax‑effective payment to help put more money back in your pocket.
• Salary Packaging – An additional tax‑effective option to maximise your take‑home pay.
• Discounted Qantas Club memberships.
• Discounted tickets and merchandise for Queensland Reds (QRU) games.
• Discounted hotels, tours and cruises, with access to savings across a wide range of travel and holiday options.

At Alliance Airlines we value diversity, equality and inclusion, we are committed to providing working environments where everyone is included and treated fairly and with respect.

We encourage people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

All candidates must have full working rights within Australia, only candidates with a right to work in Australia will be considered.