Associate Presales Engineer

AC3; Sydney; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Hybrid work

Health insurance

Salary packaging

Half-day Fridays (monthly)

Job summary

AC3, an Australian-owned ICT managed service provider, is seeking a Presales Engineer to work with our Professional Services and Sales teams to develop and promote service offerings and deliver tangible customer value. You will join a collaborative, supportive culture and be part of a team that drives real business outcomes from technology.

In this customer-facing role you’ll build trusted relationships, provide consultative guidance on AWS or Azure, and help customers realise measurable

Job description

Who you’ll be working with

At AC3, our purpose is to make technology real - and as leaders in secure multi-cloud solutions, we get to bring that purpose to life for our customers every day. We’re an Australian-owned ICT managed service provider with teams across Australia and New Zealand, supporting enterprise and government customers through secure, scalable technology solutions.

Why join us?

What sets us apart is our culture - people here have real relationships that go beyond work, and maintaining our awesome culture, supportive spirit, and belief that everyone is heard and treated with respect, is a top priority at AC3.

We’re committed to a workplace that fosters open communication, flexible working arrangements, continuous learning, and providing support to get through life’s changing seasons.

Why this role exists

When we say our purpose is “to make technology real”, it’s our Professional Services team who are key to ensuring we deliver on this promise by helping our customers on their journey to realise tangible business outcomes from technology.

Role Context

As part of the Presales Engineering team, this role works closely with the other Professional Services teams, as well as Operational Services and Sales to define, promote and deliver service offerings that provide real value to our customers.

This is a customer facing role where you will build and maintain effective relationships with customers, suppliers, vendors and internal stakeholders. You will be a problem solver, have experience with consultative guidance in a technology environment and be experienced with AWS or Azure. You will be willing to learn and any experience with technology solutions or an MSP will be highly regarded.

Our Benefits

• Company benefits including discounted lifestyle services such as health insurance, salary packaging, hybrid work, andhalf-day Fridays once a month
• A culture built on respect, where you can flag conduct that feels off and rely on a fair, confidential process that prioritises your safety and wellbeing.
• Join supportive colleagues in groups such as Rise Up: a networking group for women in tech to learn in a positive and safe environment and Speak Up Advisors: a group who help maintain a safe space for raising concerns.
• Access to training and career development opportunities, that helps some 30 AC3ers progress year on year.
• Flexible Hybrid work options and real work life integration
• Convenient CBD location with modern offices