Associate Director, Health Relationship Management

Westpac; Brisbane; On-site; AUD 140,000 - 210,000; Full time

Benefits offered by this job

Mortgage discounts

Flexible work

Wellbeing leave

Learning and development

Volunteer opportunities

Job summary

Westpac is seeking an Associate Director for Health Relationship Management in Brisbane. You will manage a portfolio of institutional clients in health, aged care or seniors living, building strong, sustainable relationships while tailoring financing solutions.

You will coordinate transactions across product, risk and analytics teams to deliver a seamless client experience. You will contribute to local sector strategy, plan client accounts, and identify cross‑sell opportunities, all while

Qualifications

• Experience with institutional or corporate banking clients, preferably health, aged care or seniors living sectors.
• Strong relationship management skills with senior stakeholders (CEOs, CFOs, Treasurers).
• Ability to lead complex banking transactions and coordinate internal specialists.
• Sound knowledge of credit assessment, risk and compliance, and portfolio management.

Responsibilities

• Lead delivery of institutional banking products and services from initial discussions to implementation.
• Coordinate cross‑functional teams (product, risk, analytics) to deliver a joined‑up client experience.
• Contribute to local sector strategy and client account planning; identify opportunities across the portfolio.
• Support marketing activity with industry and product teams; ensure portfolio risk controls are maintained.

Skills

Relationship management

Institutional banking

Credit assessment

Risk & compliance

Financial products

Job description

Create your best future and join Westpac as an Associate Director, Health Relationship Management

As an Associate Director in our Health and Seniors Living team, you’ll manage a portfolio of institutional clients and help build strong, sustainable relationships across the sector. You’ll work closely with senior Relationship Managers, developing a clear understanding of each client’s business and connecting them with banking solutions that support their goals.

You’ll lead the delivery of a broad range of institutional banking products and services, coordinating transactions from early client discussions through to implementation. This will involve bringing together colleagues from product, risk, business development, customer insights and analytics, as well as teams from across Westpac, to provide a responsive and joined-up client experience.

In this permanent opportunity based in Brisbane, you’ll also contribute to local sector strategy and customer account planning, identify opportunities across your portfolio and support marketing activity with other industry and product teams. Alongside this, you’ll maintain high standards across credit assessment, exposure management, risk and compliance, helping ensure the portfolio is well managed.

What do I need?

You’ll bring sound commercial judgement, strong relationship skills and the confidence to work across complex client and stakeholder environments.

• Experience working with institutional or corporate banking clients, ideally within the health, aged care or seniors living sectors.
• Strong relationship management skills, with the ability to build credibility and communicate effectively with senior stakeholders, including CEOs, CFOs and Treasurers.
• The ability to lead complex banking transactions and coordinate internal specialists to deliver suitable products and services for clients.
• Sound knowledge of credit assessment, risk and compliance, with the judgement to manage a portfolio responsibly.
• A strong understanding of financial products, lending markets and relevant industry trends, combined with a responsive and client-focused approach.

Why join us?

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help you grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

by visiting the"People with Disability and/or needing Accessibility Requirements"page on our website.

We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible.