Assistive Tech & Mobility Solutions Specialist

LuxeMED; Melbourne; On-site; AUD 75,000 - 95,000; Full time

Benefits offered by this job

Company vehicle/fuel support

Preston showroom and Melbourne-wide on

Job summary

LuxeMed is seeking an Assistive Technology Specialist to support clients at the Preston showroom and on mobile visits across Melbourne, helping them choose, trial and configure equipment.

You will work with OTs and other healthcare professionals, build relationships with clinicians and care providers, and provide education and training for clients and their networks.

This role combines client-facing, clinical and commercial work in a supportive, collaborative team.

Qualifications

• Experience with assistive technology or mobility equipment.
• Strong understanding of needs of people with disability or reduced mobility.
• Excellent communication and interpersonal skills.
• Confident when working with clients, families and healthcare professionals.
• Practical, solutions-focused approach.
• Ability to learn new equipment quickly.
• Good organisational and administrative skills.
• Ability to travel across Melbourne for appointments and trials.

Responsibilities

• Meet with clients and families to understand their needs and goals.
• Provide product demonstrations and equipment trials.
• Recommend appropriate assistive technology and mobility solutions.
• Work closely with OTs, physiotherapists, podiatrists and other healthcare professionals.
• Build strong relationships with clinicians, care providers and community organisations.
• Attend in-home appointments and equipment trials across Melbourne.
• Prepare quotes and assist with the sales and procurement process.
• Coordinate equipment supply, delivery and installation where required.
• Provide clients and support networks with product education and training.
• Maintain accurate records and documentation.

Skills

Assistive technology expertise

Mobility equipment knowledge

Client-facing communication

Interpersonal skills

Organisational skills

Willingness to travel Melbourne

Job description

LuxeMed is seeking an Assistive Technology Specialist to support clients at the Preston showroom and on mobile visits across Melbourne, helping them choose, trial and configure equipment.

You will work with OTs and other healthcare professionals, build relationships with clinicians and care providers, and provide education and training for clients and their networks.

This role combines client-facing, clinical and commercial work in a supportive, collaborative team.