Assistant Venue Manager - Lead Guest Experience & Growth

Timezone Games; Central Coast Council; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Get paid to play

Health & wellbeing focus

Career growth across our brands

Discounts and perks

Team culture

Job summary

Timezone Erina is seeking an Assistant Venue Manager to help run the multi-faceted Erina venue and inspire the team. You’ll have input and influence over the venue's success and champion our values every day, while supporting the Venue Manager to ensure exceptional guest experiences.

You will lead with hands-on management, build strong relationships for corporate and social bookings, and drive results with a sharp focus on guest happiness and financial performance.

Qualifications

• WWCC (Working With Children Check) or willingness to obtain.
• Valid First Aid & CPR Certificate.
• Hands-on, effective leader with multi-faceted hospitality/entertainment venue experience.
• Pro-active and innovative leader who inspires the team to perform.
• Strong relationship builder for corporate and social bookings.
• Focus on guest experience and ensuring guests leave smiling.

Responsibilities

• Lead day-to-day operations and guest experience for the venue.
• Support and partner with Venue Manager to drive performance.
• Inspire and coach the team to deliver outstanding service.

Skills

Leadership

Guest experience

Team motivation

Budget awareness

Stakeholder relationships

Job description

Timezone Erina is seeking an Assistant Venue Manager to help run the multi-faceted Erina venue and inspire the team. You’ll have input and influence over the venue's success and champion our values every day, while supporting the Venue Manager to ensure exceptional guest experiences.

You will lead with hands-on management, build strong relationships for corporate and social bookings, and drive results with a sharp focus on guest happiness and financial performance.