Assistant Venue Manager - Front of House Leader

Boathouse Group; Mona Vale; On-site; AUD 70,000 - 90,000; Full time

Job summary

The Boathouse Group is hiring an Assistant Venue Manager for The Mona Social in Mona Vale. You will work with the Venue Manager to lead the Front of House team and deliver outstanding guest experiences.

Key duties include recruitment, onboarding and training, upholding food and beverage standards, and ensuring a warm, personalised service while maintaining a pristine venue environment.

Qualifications

• Experience in a similar hospitality role.
• Organised with strong time management and prioritisation.
• Lead by example and stay calm during busy nights.
• RSA and First Aid certified, or keen to obtain them.

Responsibilities

• Lead recruitment, onboarding, training and development for the Front of House team.
• Champion food and beverage standards and the overall guest experience.
• Run the floor by allocating roles and responsibilities for each service.
• Ensure every guest receives the warm, exceptional service The Boathouse Group is known for.
• Keep the venue and event spaces clean, well maintained and looking their best.

Skills

Leadership

People management

Recruitment

Training

Guest service

Job description

The Boathouse Group is hiring an Assistant Venue Manager for The Mona Social in Mona Vale. You will work with the Venue Manager to lead the Front of House team and deliver outstanding guest experiences.

Key duties include recruitment, onboarding and training, upholding food and beverage standards, and ensuring a warm, personalised service while maintaining a pristine venue environment.