Assistant Venue Manager

Funlab; Perth; On-site; AUD 75,000 - 88,000; Full time

Benefits offered by this job

Extra four paid leave days

Headspace and EAP wellbeing support

Free activities across Funlab brands

Diversity networks and inclusive leave

Team-centric culture

Performance incentives like bonus

Job summary

Funlab is Australasia's premier creator of competitive socialising experiences. The company operates across eight brands and 50 locations across Australia, Aotearoa and North America.

The Motherfunners culture emphasizes growth, wellbeing, and opportunities, with a focus on memorable guest experiences and a connected team environment. The role leads front-of-house and back-of-house operations, driving guest satisfaction, managing rosters and training, and shaping a vibrant, inclusive culture at

Qualifications

• Minimum 1 year people management experience.
• A valid RSA and Working with Children Check.
• Availability to work nights and weekends.
• An obsession with providing the best guest experiences.
• Experience in driving revenues on shift.
• Proactive, with a sense of urgency and a positive can-do attitude.
• Excellent written and verbal communication skills.

Responsibilities

• Lead with energy, motivating your team to create unforgettable experiences.
• Run amazing shifts, drive up and cross selling to enhance guest experiences.
• Transform the venue into the ultimate FUN destination.
• Inspire and coach a high-energy team of customer service, bartender and function hosts.
• Manage rosters, training, P&L, forecasting and related operations.
• Foster a collaborative, inclusive culture that makes coming to work exciting.
• Develop your skills and those of your team across a bustling entertainment venue.

Skills

People management

RSA

Working with Children Check

Guest experience

Communication

Team coaching

Job description

$75k-$88k + super + $5400 potential bonus + more

Be part of launching something completely new.

We're bringing an exciting new entertainment and hospitality concept to Northbridge, combining immersive gaming experiences, exceptional food and beverage, and an energetic adults-only atmosphere designed for social connection, friendly competition, and unforgettable nights out.

Inspired by the world's leading competitive socialising venues, this premium destination will blend cutting-edge game experiences with a vibrant bar offering, creating one of Perth's most anticipated venue openings.

Why Work with Us?

• Advance your career with a powerhouse in the entertainment industry
• Personalised development tailored to you, plus the chance to learn from some of the best in the biz
• A people-first culture that prioritises upskilling, growth, and setting our Motherfunners (aka our amazing team) up for success
• Extra time off! Enjoy four additional paid leave days just for you
• Focus on wellbeing and mental health support; partnership with Headspace, EAP access, Inclusiveness initiatives, Pride, Women and Neurodiversity employee network groups as well as access to gender affirmation leave
• Play on us! Enjoy free activities for yourself and a pal across ALL Funlab brands - because work should come with perks!
• And most importantly…because we’re just that AWESOME!

What You'll Do

• Lead with Energy: Be a hands-on, guest-focused leader who motivates your team to create unforgettable experiences
• Boost Revenue: Run amazing shifts, drive up and cross selling to enhance the guest experience and go the extra mile to wow our guests
• Create WOW Spaces: Transform our venue into the ultimate FUN destination
• Support Your Team: Inspire and coach a high-energy team of customer service, bartender and function host pros
• Handle Operations: Take on front of house & back of house portfolios like rosters, training, P&L management, forecasting, and more
• Cultivate Culture: Build a collaborative, inclusive vibe that makes coming to work exciting
• Grow and Shine: Develop your skills and those of your team while mastering all aspects of a bustling entertainment venue

*As we are a seven day a week business, you must be available to work nights and weekends*

What You've Got

• Minimum 1 year people management experience
• A valid RSA and Working with Children Check
• Availability to work nights and weekends. After all, that’s where the action is at!
• An obsession with providing the best guest experiences
• Experience in driving revenues on shift
• Proactive, with a sense of urgency and a positive can-do attitude
• Excellent written and verbal communication skills
• Well organised planner who works well under timeline pressures and tackling multiple priorities
• Capable problem-solver and thinking on your feet
• Proven ability to build and manage relationships with different stakeholders
• A desire to show off what you've got and what heights you can take the business!

Don’t self-reject! We know that women and people in underrepresented communities lean towards applying to roles where they tick all the ‘What You’ve Got’ items, at Funlab we hire for attitude, not skills, so don’t rule yourself out just yet, you might be the Motherfunner we’re looking for!

WHO ARE WE?

Funlab is Australasia's premier creator of competitive socialising experiences.

Humble at heart not in size, Funlab exists across eight brands, over 50 locations across Australia, Aotearoa and North America. Our team of fun is made up of Archie Brothers Cirque Electriq, B. Lucky & Sons, Holey Moley Golf Club, Juke’s Karaoke, La Di Darts, Red Herring Escape Rooms, Strike Bowling, and our newest brand, Hijinx Hotel.

Our successes are thanks to our 2000+ employees (aka Motherfunners) who make up the very essence of Funlab. We’re not slowing down now, Funlab was recently acquired by global private equity firm TPG Capital, who have partnered with us to help achieve growth ambitions