Assistant Territory Manager

Australian Government Security Clearance; Darwin; On-site; AUD 92,000 - 103,000; Full time

Job summary

Australian Government Finance – Darwin is seeking an Assistant Territory Manager in the Property and State Office Support Team. The role focuses on delivering high-quality client services for Parliamentarians’ offices, ensuring compliance with legislative and policy frameworks, and timely resolution of issues.

The successful candidate will work autonomously in an office-based setting with regular on-site attendance, manage local priorities, and maintain stakeholder relationships across NT

Qualifications

• Australian citizenship is required to be employed in APS (section 22(8)).
• Must undergo process to obtain and maintain required security clearance.
• Current Australian Class C driver’s licence; local travel is required.

Responsibilities

• Provide advice and support to Parliamentarians and their staff on services under the Parliamentary Business Resources Framework.
• Support procurement and financial administration activities in line with policies and service standards.
• Assist with leasing and accommodation for electorate offices, including liaising with service providers.
• Coordinate facilities management services for electorate and Commonwealth Parliamentary Offices.
• Deliver and support visitor management and front-of-house services to maintain a professional, secure environment.
• Collaborate with colleagues, service providers and stakeholders to improve outcomes and client experience.

Job description

• Business Enabling Services Group / Ministerial and Parliamentary Services (BES) Division / PBR Property & Governance (BES/MaPS) Branch
• APS 5 ($92,127 - $103,372) | Ongoing | Full-time
• Darwin, NT

ABOUT THE BRANCH

The Parliamentary Business Resources (PBR) Framework Branch in Ministerial and Parliamentary Services Division (MaPS), within Finance, provides advice and support services on a range of matters pertaining to Parliamentarians’ work expenses in accordance with federal legislation.

• Capital Works and Security
• PBR Policy and Assurance
• Property and State Office Support
• PBR Governance

ABOUT THE OPPORTUNITY

As an Assistant Territory Manager in the Property and State Office Support Team, you will manage and coordinate client support services for the Northern Territory (NT) Commonwealth Parliamentary Office and NT electorate offices, with a focus on consistent service delivery, compliance with legislative and policy frameworks, and timely resolution of complex or sensitive issues. We are seeking motivated people who are keen to further develop their professional capability while supporting the effective operation of Parliamentarians’ offices through the provision of high quality advice, coordination of services and informed problem solving.

The ideal candidate will be a motivated self-starter who thrives in an independent working environment. As the departmental representative in the location and a member of the broader NT/WA team, the successful candidate will work closely with colleagues across the region while managing local priorities and stakeholder relationships. The role requires the ability to work autonomously, manage competing priorities, and exercise sound judgement, while maintaining strong connections with stakeholders and colleagues across multiple offices. Due to operational requirements, this role is predominantly office-based and requires regular on-site attendance. The successful candidate must hold and maintain a current Australian Class C driver's licence, as local travel is required as part of the role.

• Providing advice and support to current and former Parliamentarians and their employees on services delivered under the Parliamentary Business Resources Framework, applying relevant policies, procedures and guidelines to respond to enquiries and support service delivery.
• Supporting procurement and financial administration activities, including processing work-related expenses through relevant financial and corporate systems, while maintaining compliance with policies, procedures and service standards.
• Supporting leasing and accommodation activities for electorate offices, including working with service providers on lease establishment, lease management and related accommodation matters.
• Coordinating facilities management services for electorate offices and Commonwealth Parliamentary Offices, working with service providers and stakeholders to support service delivery and address operational issues as required.
• Delivering and supporting visitor management and front of house services within Commonwealth Parliamentary Offices, contributing to a professional, secure and welcoming environment.
• Working collaboratively with colleagues, service providers and stakeholders to support business outcomes, contribute to continuous improvement and deliver a positive client experience.

DETAILED VACANCY INFORMATION

For detailed information about this role, including the job specific capabilities, please refer to the downloadable vacancy pack, which can be accessed by clicking the hyperlink at the bottom of this page.

ELIGIBILITY ADVICE & CANDIDATE NOTES

• Under section 22(8) of the Public Service Act 1999, employees must be Australian citizens to be employed in the Australian Public Service (APS) unless the Agency Head has agreed otherwise, in writing.
• Successful applicants will be required to undergo the process to obtain and maintain, or continue to hold the required security clearance level for the role as indicated in the downloadable job pack. All Finance staff are required to have a minimum baseline security clearance prior to commencement.
• We encourage and welcome applications from Aboriginal and Torres Strait Islander peoples, people with Disability, LGBTQI+ people, people from culturally and linguistically diverse backgrounds and mature aged people.

CONTACT INFORMATION

• For specific questions relating to this job vacancy (including requests for adjustments), please refer to the details on the contact officer located in the downloadable job pack.
• We can provide adjustments, including alternate formats of the application form, to the recruitment process for candidates including individuals with disability. If you require an adjustment to be made during the recruitment process (including alternate formats or have an enquiry about the support provided, please contact the Recruitment team via [e-mail] or call [phone] between 8:30am - 5:00pm AEDT Monday to Friday.
• For questions relating to the online lodgement of your application, please email the Recruitment team via [e-mail] or call [phone] between 8:30am - 5:00pm AEDT Monday to Friday.