Assistant Store Manager: People-First Leader & Coach

Dusk Group; Sydney; Hybrid; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Team member discount across fragrance,

Monthly bonus program

Recognition program

Employee Assistance Program (EAP)

Leadership development

Job summary

Dusk Group is seeking an Assistant Store Manager to support the Store Manager in leading a team with warmth and intention. You’ll coach in the moment, create standout visual displays and bring the brand to life through genuine customer connection.

You’ll help shape a store experience that stays with people long after they leave, balancing sales, service and presentation while living our values. This role requires flexibility across shifts, including evenings and weekends.

Qualifications

• Experience leading a retail team.
• Strong customer service orientation.
• Ability to coach and mentor staff.

Responsibilities

• Support day-to-day store operations with care and attention to detail.
• Deliver heartfelt customer-first experiences that reflect our brand.
• Coach and mentor team members to bring out their best.
• Support store performance across sales, service and presentation.
• Champion our values and foster warmth, collaboration, and safety.

Skills

People leadership

Customer service

Coaching

Team motivation

Store operations

Job description

Dusk Group is seeking an Assistant Store Manager to support the Store Manager in leading a team with warmth and intention. You’ll coach in the moment, create standout visual displays and bring the brand to life through genuine customer connection.

You’ll help shape a store experience that stays with people long after they leave, balancing sales, service and presentation while living our values. This role requires flexibility across shifts, including evenings and weekends.