Store Manager - Lead Warm, Memorable Customer Experiences

Dusk; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Monthly store bonus

Recognition program

Employee Assistance Program (EAP)

Leadership development & progression

Job summary

dusk is seeking a Store Manager to be the heartbeat of our store—leading a team, forging meaningful connections with customers, and delivering results that matter. This hands-on, people-first role shapes team culture and the customer experience every day.

You’ll lead rostering, stock, and visual merchandising while coaching your team to grow and embody dusk’s brand and values in-store, daily.

Qualifications

• Proven experience in retail management.
• Committed to building a high-performing, high-trust team.
• Strong focus on customer experience and problem solving.

Responsibilities

• Lead and inspire your team to create warm, welcoming, and meaningful customer experiences
• Drive performance across the customer experience, store sales, and store presentation
• Create a team culture grounded in trust, fun, and our values
• Lead day-to-day operations including rostering, stock management and visual merchandising
• Coach, develop, and grow your team through clear communication and meaningful feedback
• Bring our brand, products and values to life in-store - every day

Skills

Retail management

Team leadership

Customer experience

Communication

Organisational skills

Job description

dusk is seeking a Store Manager to be the heartbeat of our store—leading a team, forging meaningful connections with customers, and delivering results that matter. This hands-on, people-first role shapes team culture and the customer experience every day.

You’ll lead rostering, stock, and visual merchandising while coaching your team to grow and embody dusk’s brand and values in-store, daily.