Assistant Store Manager: People-First Growth Leader

Yd; Queensland; Sur place; AUD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Incentive program

Mentoring and development

Supportive management

Résumé du poste

yd. Australia, a leading menswear brand, is hiring an Assistant Store Manager to support the Store Manager in driving store performance and delivering an exceptional customer experience. You will lead a team with a people-first approach, coach staff, and maintain open communication while meeting sales goals.

The role emphasizes coaching, mentoring, managing on-duty coverage, and contributing to visual merchandising adherence to guidelines in a fast-paced retail environment in Australia.

Responsabilités

• Create and maintain a people first culture that values development, collaboration, transparency, and open communication.
• Lead, coach and support the store team to achieve people, performance, planning, and operational goals.
• Provide regular and effective feedback that prioritises professional development and internal progression in a professional and people first manner.
• Ensure team are delivering an exceptional customer experience using CLASS sale selling steps and relevant customer service techniques.
• Drive and maintain sales performance within the store in line with retail goals, budgets and KPIs.
• Support the Store Manager to plan and execute VM guides to the VM guideline standard.
• Conduct effective weekly store walks with the Store Manager to discuss store and team opportunities and develop actions.
• Primary point of contact and manager on duty on Store Manager’s RDO and Annual Leave

Connaissances

Leadership

People management

Customer service

Description du poste

yd. Australia, a leading menswear brand, is hiring an Assistant Store Manager to support the Store Manager in driving store performance and delivering an exceptional customer experience. You will lead a team with a people-first approach, coach staff, and maintain open communication while meeting sales goals.

The role emphasizes coaching, mentoring, managing on-duty coverage, and contributing to visual merchandising adherence to guidelines in a fast-paced retail environment in Australia.