Assistant Store Manager - Parramatta

R.M. Williams; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Generous product allowance

40% employee discount on products

Monthly Bonus Scheme

Paid parental leave

Paid volunteer leave

Exclusive private health partnership

Boot fitting training provided

Long term career opportunities

Job summary

R.M.Williams is opening a new Parramatta store, seeking an Assistant Store Manager to support the Store Manager and drive an inclusive, positive culture. You will lead the team, deliver exceptional customer experience and help achieve sales targets. Training at existing Sydney stores prior to opening is required.

The role involves managing weekends, rostering, merchandising and KPI tracking, with a generous benefits package and long-term career opportunities at RM Williams.

Qualifications

• 2+ years as 2IC/3IC in fashion/footwear retail.
• Proven ability to meet and contribute to sales targets.
• Excellent product knowledge across fashion, footwear, and accessories.
• Excellent communication with customers, managers and coworkers.

Responsibilities

• Provide customer care: welcome customers, share product knowledge and history, ensure a positive experience.
• Actively sell products and develop relationships with new and existing customers.
• Oversee and contribute to sales targets and KPIs.
• Assist with staff management: training on product knowledge and motivating to achieve targets.
• Assist with inductions and appraisals.
• Assist with store functions: Visual Merchandising, rostering, inventory control.
• Assist the Store Manager with administration duties as required.

Skills

2IC/3IC experience

Sales targets

Product knowledge

Communication skills

Job description

Assistant Store Manager - Parramatta

We are looking for a driven Assistant Store Manager to join our new Parramatta Store to support the Store Manager to drive an inclusive and positive culture. Provide exceptional customer experience and lead our team to achieve sales targets.

The successful applicant will have relevant fashion retail experience and currently be a 2IC or 3IC. Applicants must have flexible working hours with the ability to work to a rotating fortnightly roster that includes weekends.

This brand-new store is projected to open in late September/early October 2025. The successful candidate will be required to complete training at one of our existing Sydney stores prior to the opening.

What we offer:

• Generous product allowance - head to boots!
• 40% employee discount on products
• Monthly Bonus Scheme
• Paid parental leave
• Paid volunteer leave
• Exclusive private health partnership
• Signature Service and specialised boot fitting training provided
• Long term career opportunities

The Assistant Store Manager will be responsible for:

• Providing customer care by ensuring customers are welcomed in, are provided with product knowledge, advice and historyand leave the store with a positive experience.
• Actively selling products and developing relationships with new and existing customers.
• Overseeing and contributing to sales targets and KPIs
• Assisting with staff management including training on product knowledge, and motivating to achieve sales targets.
• Assisting with inductions and appraisals
• Assisting with store functions, including Visual Merchandising, Rostering and Inventory control.
• Assisting the Store Manager with administration duties where required.

Skills and Experience:

• At least 2years experience as a 2IC or 3IC within a fashion or footwear retailer
• Proven ability to meet and contribute to sales targets
• Ability to learn quickly and develop exceptional product knowledge across our range of fashion, footwear and accessories
• Excellent communication skills when interacting with customers, managers and coworkers

About R.M.Williams

Since 1932, R.M.Williams has answered a call for hardwearing, timeless products that can hold up against the harsh conditions of the Australian outback - and look good whilst doing it. Our bestselling leather boots and belts are still crafted by hand in Adelaide, South Australia, alongside an ever-growing range of apparel, accessories and lifestyle products. At the heart of everything we do is a simple promise of loyalty and endurance; a commitment that our products will accompany their wearer on all of life’s great journeys. Our growing network of R.M.Williams stores now includes over 60 retail locations in Australia and New Zealand and two in the UK, with team members around the world celebrating long and prosperous tenures at the business. Reginald Murray ‘RM’ Williams always said, ‘it’s the people who make a company’ and we still stand by that statement today; a culture of growth, development and team spirit is central to our success.

R.M.Williams appreciates the importance and value of a diverse workforce and is committed to the principle of equal opportunity for all employees and to provide employees with a work environment free of discrimination and harassment. All employment decisions at R.M.Williams are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, sex, gender identity, national origin or family or parental status. R.M.Williams will not tolerate discrimination or harassment based on any of these characteristics.