Assistant Store Manager - Pacific Fair

Forever New; Gold Coast City; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Clothing allowance

Bonus potential

Employee discount

Birthday leave

Wellbeing incentives

Learning & development

Recognition program

Global exposure

Referral incentives

Job summary

Forever New is seeking an Assistant Store Manager for our Pacific Fair store in Broadbeach, Queensland. You will lead a dynamic retail team, drive sales, and ensure exceptional customer service while upholding Forever New brand standards.

You will manage rosters, coach staff, and partner with the Store Manager to deliver a seamless shopping experience. This role suits a motivated leader with a passion for fashion and trends.

Qualifications

• Store management experience in retail
• Proven ability to meet sales targets and wage budgets
• Experience coaching and leading teams
• Exposure to performance management processes
• Strong communication with a customer service focus
• Ability to manage rosters effectively
• Experience with visual merchandising principles
• Willingness to work late nights, public holidays and weekends when required
• Understanding of fashion trends and Forever New brand

Responsibilities

• Support the Store Manager to lead daily store operations and drive sales.
• Inspire and coach team members to achieve store goals and deliver exceptional service.
• Foster strong relationships within the store team and with customers.
• Operate with a customer-first mindset and maintain brand standards.
• Assist with roster planning and visual merchandising to maximise floor effectiveness.

Skills

Retail management

Sales targets

Team leadership

Performance management

Customer service

Roster management

Visual merchandising

Flexible schedule

Fashion trends

Job description

We are excited to welcome an Assistant Store Manager to join our Pacific Fair store! Joining Australia's fastest growing fashion clothing and accessories brand, you will be an experienced, inspirational leader who is motivated by driving your team and sales.

What will excite you:

• $1,000 annual clothing allowance
• Seasonal bonus potential earnings
• Generous 40% employee discount and periodic family and friends’ discounts
• Birthday leave
• Wellbeing and environmental incentives
• Learning and development programs
• Recognition program and service awards
• Exposure to a global business based across 5 continents
• Recruitment referral incentives

YOUR DREAM OPPORTUNITY

Reporting to the Store Manager, the Assistant Store Manager role serves as the ideal next step for a rewarding career in fashion. Joining our dynamic team means:

• Opportunities to enhance your career potential through our careers pathways
• No two days are the same! Embrace the energetic atmosphere of a lively retail environment
• Grow and develop your leadership skills through 1:1 training
• Building and fostering strong relationships with your store team
• Connecting with our diverse customer base
• Getting hands on with our beautiful garments

THE PERFECT FIT

• You have retail store management experience
• A proven ability to achieve sales, wages, and targets
• A passion for coaching and leading teams
• You have had exposure to performance management
• You are a strong and engaging communicator with a focus on customer service
• You can execute effective roster management
• You have previous visual merchandising ability
• You’re open and flexible to late night trading, public holidays and weekends when required
• You understand fashion and trends
• You share a love for Forever New

FOREVER US

Step into the world of Forever New, where fashion knows no boundaries. As Australia's trailblazing brand in clothing and accessories, we're taking the globe by storm with over 350+ stores and a thriving online presence. Our community is a vibrant tapestry of style enthusiasts, visionary designers, creative thinkers, and trendsetters who have propelled us from Melbourne to the world stage. With an unwavering passion for fashion, we are dedicated to creating moments that bring a radiant smile to her face.

At Forever New, our DNA is shaped by a set of core values that guide our every step:

• Think Customer
• Respect for all
• Keep it Simple
• Take Responsibility
• Act with Pace

Our customers come from all walks of life, and so do we! We value diversity and inclusion in all forms, thus hire based on capability and performance. If you feel like your passion and skills align with the role and our company culture, apply now to join our talented team.

LOCATION: Broadbeach, Queensland, Australia

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