Assistant Store Manager | Mackay

Alquemie Group; Mackay Regional; On-site; AUD 55,000 - 72,000; Full time

Benefits offered by this job

Generous Discount

Training and Development

Paid Parental Leave

Employee Assistance Program

Diverse Career Paths

Job summary

General Pants Mackay is seeking an energetic Assistant Store Manager to lead the team and bring the GP brand to life in our Mackay store. If you’re ambitious and love being on the floor, this is the next step in your retail leadership career.

You’ll support the Store Manager in day-to-day operations, drive sales, and deliver an exceptional customer experience. You’ll coach and develop the team, manage rosters within wage budgets, and step up when required to keep the store running smoothly.

Qualifications

• Minimum 1 year’s experience in a retail supervisory or management role with a proven track record of delivering sales results.
• Strong commercial awareness, with experience supporting KPIs, wage budgets and store operations.
• A proven ability to coach and develop team members in a fast-paced retail environment.
• A genuine passion for delivering an exceptional, customer-first experience.

Responsibilities

• Driving the team to achieve sales targets, KPI goals and wage budgets in line with GP expectations
• Delivering an exceptional customer experience, resolving issues with empathy and care
• Supporting rostering to ensure the right coverage while staying within the store wage budget
• Leading store walkthroughs and VM execution to keep product placement commercial and on-brand
• Stepping up in the Store Manager's absence, including payroll, timecards and full store operations
• Coaching and developing the team, setting the standard for leadership and culture on the floor

Skills

Retail supervisory experience

Customer-centric mindset

Team coaching and development

Wage budget awareness

Job description

General Pants is one of Australia and New Zealand’s most iconic fashion retailers, and we’re looking for an energetic Assistant Store Manager to help lead the team and bring the GP brand to life in our Mackay store. If you’re ambitious, love being on the floor, and ready for the next step in your retail leadership career, this could be the role for you.

As Assistant Store Manager, you’ll support the Store Manager in leading day-to-day store operations, driving performance, and delivering a strong in-store experience. You’ll play a key role in team leadership and step up into higher responsibilities when required.

What You Will Be Doing

• Driving the team to achieve sales targets, KPI goals and wage budgets in line with GP expectations
• Delivering an exceptional customer experience, resolving issues with empathy and care
• Supporting rostering to ensure the right coverage while staying within the store wage budget
• Leading store walkthroughs and VM execution to keep product placement commercial and on-brand
• Stepping up in the Store Manager's absence, including payroll, timecards and full store operations
• Coaching and developing the team, setting the standard for leadership and culture on the floor

What We’re Looking For

• Minimum 1 year’s experience in a retail supervisory or management role with a proven track record of delivering sales results
• Strong commercial awareness, with experience supporting KPIs, wage budgets and store operations
• A proven ability to coach and develop team members in a fast-paced retail environment
• A genuine passion for delivering an exceptional, customer-first experience

Who We Are

At General Pants, we believe in creating a supportive and inclusive environment that promotes and celebrates individuality and an entrepreneurial spirit. Some of the things we offer include:

• Generous Discount - spoil yourself and your immediate family
• Training and Development - we want you to grow and get the most out of your role!
• Paid Parental Leave - supporting you through life's most important milestones
• Employee Assistance Program - confidential personal and professional support whenever you need it
• Diverse Career Paths - it's over to you!