Assistant Store Manager - Macarthur

Kamin Science Center; Campbelltown; On-site; AUD 58,000 - 78,000; Full time

Benefits offered by this job

Team discount

Monthly bonus

Recognition programs

EAP access

Leadership development

Job summary

dusk is seeking an Assistant Store Manager to support the Store Manager in leading a warm, energetic team and delivering memorable customer experiences across fragrance, décor and gifting.

You will coach staff, maintain visual standards, drive sales and service, and contribute to a welcoming, collaborative store culture. Flexible roster including evenings and weekends is required.

Qualifications

• Confident retail leader with strong people skills.
• Ability to inspire through actions and lead by example.
• Skilled at creating meaningful customer connections.
• Maintains clarity and calm, with a solutions focus.
• Willing to work evenings and weekend shifts.

Responsibilities

• Assist Store Manager in daily operations with care and attention to detail.
• Deliver customer-first experiences aligned with brand values.
• Coach and develop team through feedback and mentoring.
• Support store performance in sales, service and presentation.
• Uphold a warm, collaborative store culture.
• Ensure a safe, welcoming space for customers and staff.

Skills

People leadership

Lead by example

Relationship building

Calm under pressure

Flexibility

Job description

Role Overview

As an Assistant Store Manager, you’ll support the Store Manager to lead your team with warmth, energy and intention. Whether you’re coaching in the moment, creating standout visual displays or bringing the brand to life through genuine customer connection - you’ll help shape a store experience that stays with people long after they leave.

What You’ll Do

• Support day-to-day operations with purpose, care and attention to detail
• Deliver heartfelt, customer-first experiences that reflect who we are
• Bring out the best in your team through coaching, mentoring and feedback
• Support store performance across sales, service and presentation
• Champion our values and foster a culture of warmth, fun and collaboration
• Ensure a safe, welcoming space for both customers and team members

About You

• You’re a confident and authentic retail leader with a natural knack for people
• You inspire through action, not just words
• You love creating moments of connection - big or small
• You bring clarity, calm and a solutions focus to every shift
• You’re available across a flexible roster, including evenings and weekends

What You’ll Love

• A generous team member discount across our full range of fragrance, décor and gifting
• Monthly bonus program and performance‑based rewards
• Recognition that feels real -through shoutouts, team milestones and company‑wide reward programs
• Access to our Employee Assistance Program (EAP) for you and your immediate family
• Support to grow with learning pathways, leadership development and one‑on‑one coaching

Find your moment with dusk

This could be more than your next role. It could be the place where you realise what you’re really capable of.
At dusk, every role plays a part in something bigger - and we’d love for you to be part of it.