Assistant Store Manager — Leadership, Barista Training & Growth

Otr; Cairns Regional; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Team discounts via OTR app

Barista coffee training

Step Up Incentive Program – up to 8wks

Broad career development opportunities

Job summary

OTR S24 Zilzie – Assistant Store Manager in Cairns, QC, AU, is seeking a capable leader to support day-to-day store operations and customer service excellence. You will help manage rostering, stock, and reporting while upholding health and safety standards.

The role offers career development within a global network and impactful incentives. Ideal candidates bring retail leadership experience, a passion for coaching others, and strong communication skills to foster a high-performing team

Qualifications

• Leadership experience in retail/hospitality.
• Commitment to career development and helping others grow.
• Strong communication skills, both written and verbal.
• Ability to deliver exceptional customer service and train others.
• Ability to adapt quickly to changing priorities.
• Excellent attention to detail in a fast-paced environment.
• Strong sense of teamwork and collaboration.

Responsibilities

• Assist with day-to-day store operations and drive smooth running.
• Deliver outstanding customer service and support training of team.
• Assist with rostering, stock management and reporting tasks.
• Implement health and safety policies and procedures across the store.

Skills

Leadership

Customer Service

Training

Communication

Adaptability

Attention to detail

Teamwork

Job description

OTR S24 Zilzie – Assistant Store Manager in Cairns, QC, AU, is seeking a capable leader to support day-to-day store operations and customer service excellence. You will help manage rostering, stock, and reporting while upholding health and safety standards.

The role offers career development within a global network and impactful incentives. Ideal candidates bring retail leadership experience, a passion for coaching others, and strong communication skills to foster a high-performing team