Assistant Store Manager — Barista Training & Career Growth

OTR; Cairns Regional; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Team member discounts via the OTR app

Barista coffee training

Step Up Incentive Program – up to 8x;薪

Broad career development opportunities

Job summary

OTR is seeking a capable retail team member to support day-to-day store operations and customer service in Cairns. You will contribute to training and development for the team, while helping with rostering, stock management, and reporting to ensure smooth store performance.

The role emphasizes health and safety adherence, teamwork, and professional communication to deliver an exceptional customer experience. Opportunities for career growth exist within OTR's network.

Qualifications

• Leadership experience in a retail/hospitality capacity.
• Strong communication skills in a professional setting.
• Passion for delivering exceptional customer service and training to others.
• Ability to adapt to change and maintain accuracy.

Responsibilities

• Assist with day-to-day store operations and customer service.
• Lead and deliver team training and development.
• Roster planning and stock management, including reporting and health & safety adherence.

Skills

Leadership

Communication

Customer service

Training

Adaptability

Attention to detail

Teamwork

Job description

OTR is seeking a capable retail team member to support day-to-day store operations and customer service in Cairns. You will contribute to training and development for the team, while helping with rostering, stock management, and reporting to ensure smooth store performance.

The role emphasizes health and safety adherence, teamwork, and professional communication to deliver an exceptional customer experience. Opportunities for career growth exist within OTR's network.