Retail Assistant Manager — Barista Training & Team Growth

Otr Group; Australia; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Team discounts

Barista training

Step-up incentive

Career development

Job summary

OTR Group is seeking an Assistant Store Manager to support daily store operations in NSW. You will focus on delivering excellent customer service, training staff, and maintaining health and safety standards.

The role includes rostering, stock control, reporting, and helping drive store performance across our network. A passion for developing people and improving processes is essential.

Qualifications

• Experience leading retail or hospitality teams.
• Strong communication and customer service skills.
• Ability to train and develop team members.
• Adaptable to change and fast-paced environments.
• High attention to detail and teamwork.

Responsibilities

• Assist with day-to-day store operations.
• Deliver excellent customer service and coaching.
• Roster planning and stock management.
• Prepare reports and monitor health and safety policies.
• Support growth and uphold brand standards.

Skills

Leadership experience

Communication skills

Customer service training

Change adaptation

Attention to detail

Teamwork

Job description

OTR Group is seeking an Assistant Store Manager to support daily store operations in NSW. You will focus on delivering excellent customer service, training staff, and maintaining health and safety standards.

The role includes rostering, stock control, reporting, and helping drive store performance across our network. A passion for developing people and improving processes is essential.