Assistant Store Manager - Petbarn Belrose

Animates; Sydney; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Staff discounts across Petbarn

Novated leasing options

Employee Assistance Program

Career growth opportunities

Pet-friendly workplace

Job summary

Petbarn Belrose is seeking a hands-on Assistant Store Manager to support the Store Manager in delivering exceptional customer service, hitting sales budgets, and maintaining store standards. You will train and coach the store team to provide expert advice on pet health and nutrition, build a welcoming, KPI-driven environment, and contribute to the community through the Petbarn Foundation.

This role also offers progression within a trusted brand, a pet-loving culture, and access to staff

Qualifications

• A leader with a hands on approach.
• Have a natural love for animals and people, and passionate about retail
• At least two years' experience working with a high-volume retailer
• Have strong retail management/ supervision (or similar), with a minimum 1 year experience in management
• Proven ability to lead a team with a focus on team engagement
• Friendly, patient, and eager to develop and train team
• Organised and detail-oriented with a focus on achieving KPI’s

Responsibilities

• Support the Store Manager to maximize store success and achieve sales budgets.
• Create a customer-centric environment, deliver service excellence and maintain store standards.
• Manage costs and operational efficiency while coaching the store team.
• Train and coach team members to deliver outstanding service and achieve business objectives.

Skills

Hands-on leadership

Love for animals

Retail experience

Retail management

Team engagement

Team training

KPI focus

Job description

Assistant Store Manager - Petbarn Belrose

Location:Belrose - 416

At Petbarn, Australia’s speciality pet leading retailer, we’re passionate about making the world a happier place through the love of pets! This great opportunity at Petbarn as Full Time Assistant Store Manager at Petbarn Belrose, and will suit a pet-passionate retail leader looking to work with a great brand while also growing your retail career. Strong retail leadership experience is essential to be successful in this role!

You’ll help pet parents and train your team to make the best choices for their furry, feathered, or scaly friends, offering expert advice on health, nutrition, and wellness products. You’ll create connections with our team and customers, build trust, and make a real impact on the lives of pets and their pet parents.

Your Role:

As an Assistant Store Manager, you’ll play a crucial role in supporting the Store Manager to manage and maximize the overall success of the store. You’ll help create a customer-centric environment, achieve sales budgets, deliver consistent store standards, and manage costs. Additionally, you will train and coach the store team to deliver service excellence and achieve business objectives.

Why choose Petbarn?

• Connect with pets and their owners, making a real difference
• Gain valuable training in pet care and wellness and train the team
• Be part of a team that values passion, authenticity, caring, knowledge and togetherness
• Progression opportunities

About You:

• A leader with a hands on approach
• Have a natural love for animals and people, and passionate about retail
• At least two years' experience working with a high-volume retailer
• Have strong retail management/ supervision (or similar), with a minimum 1 year experience in management
• Proven ability to lead a team with a focus on team engagement
• Friendly, patient, and eager to develop and train team
• Organised and detail-oriented with a focus on achieving KPI’s

What’s in It for You:

• Pet-filled days with the chance to make a difference
• Discounts across Petbarn and Greencross Vets, pet-friendly workspace, and career growth opportunities
• Access to novated leasing, workplace benefits program, discounts on corporate health insurance
• Access to Employee Assistance Program, available 24/7 for yourself and your family
• Development opportunities and access to strong leadership
• Be part of a company with a commitment to giving back to the community through the Petbarn Foundation
• Incentive Program

Please note that only shortlisted candidates will be contacted