Assistant Store Manager | Elevate Customer Experience & Ops

Agrifutures; City of Melbourne; On-site; AUD 60,000 - 75,000; Full time

Job summary

Agrifutures is seeking an experienced Assistant Store Manager in Melbourne to lead from the front, elevating service standards and driving commercial outcomes. You will inspire teams, ensure operational excellence, and contribute to a memorable in-store atmosphere while meeting presentation and compliance targets.

As a key leader, you will focus on recruiting, coaching, product knowledge, and brand storytelling while coordinating with Store Managers to optimise staffing, stock, and customer

Qualifications

• Experience in a retail leadership role focused on customer experience.
• Ability to lead, coach and develop a team.
• Strong communication and collaboration skills.

Responsibilities

• Lead the day-to-day customer journey, delivering a premium brand experience.
• Manage the retail/lounge environment to ensure high-quality service.
• Recruit, coach and develop team members, with onboarding support.
• Maintain hygiene, food safety, OH&S, cash handling and security standards.
• Complete financial reporting accurately and on time.

Skills

Store leadership

Customer service

Team development

Communication

Operations management

Job description

Agrifutures is seeking an experienced Assistant Store Manager in Melbourne to lead from the front, elevating service standards and driving commercial outcomes. You will inspire teams, ensure operational excellence, and contribute to a memorable in-store atmosphere while meeting presentation and compliance targets.

As a key leader, you will focus on recruiting, coaching, product knowledge, and brand storytelling while coordinating with Store Managers to optimise staffing, stock, and customer