Assistant Store Manager - DFO South Wharf

Michael Kors; Melbourne; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Staff discounts across Capri Holdings

Management incentives

Employee Assistance Program

Job summary

Michael Kors is seeking an Assistant Store Manager for the DFO South Wharf location in Melbourne. This full-time role (38 hours per week) operates on a Tuesday-Saturday roster and focuses on delivering an exceptional luxury brand experience through clienteling and strong team leadership.

You will collaborate with the Store Manager to drive sales, develop the team, manage client relationships, and oversee store operations including merchandising and inventory to meet Capri Holdings’ standards.

Qualifications

• 2–4 years' experience in retail management (premium or luxury experience highly regarded).
• Strong understanding of specialty retail, including visual merchandising, operations, and business development.
• Proven leadership and team management skills.
• Confident computer skills and systems experience.
• Exceptional relationship-building skills with the ability to foster long-term client connections.

Responsibilities

• Business development: Support and execute key business strategies to drive sales and store performance.
• Team leadership: Motivate, coach, and develop a passionate team to achieve their full potential.
• Clienteling & Client Management: Build and maintain strong relationships with our loyal clientele.
• Customer relationship management: Manage the customer database and lead in-store promotional events.
• Store operations: Oversee day-to-day operations including visual merchandising, inventory, and housekeeping to the highest brand standards.

Skills

Luxury retail

Leadership

CRM systems

Client relations

Visual merchandising

Tools

POS systems

CRM software

Job description

Assistant Store Manager - DFO South Wharf

Step into a world of glamour, style, and opportunity.

Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear. Established in 1981, the brand has become synonymous with modern glamour, jet-set style, and timeless sophistication. Today, Michael Kors offers a wide range of luxury products, including accessories, footwear, watches, jewellery, men's and women's ready-to-wear, eyewear, wearable technology, and fragrances.

About us

Capri Holdings Limited is a global fashion luxury group, home to iconic brands Michael Kors and Jimmy Choo across Australia. Our portfolio spans the full spectrum of luxury fashion, from accessories and footwear to apparel, jewellery, eyewear, and fragrances. We are passionate about craftsmanship, innovation, and delivering an exceptional customer experience.

About the role

We have an exciting opportunity for a passionate and driven Assistant Store Manager to join our Michael Kors DFO South Wharf team. This role is perfect for a motivated leader with a flair for clienteling and a love for luxury retail.

Working closely with the Store Manager, you'll play a key role in driving business performance while inspiring, developing, and nurturing a high-performing team. You'll also help ensure the store consistently delivers a world-class brand experience.

This is a full-time role (38 hours per week) on a Tuesday-Saturday roster.

Key Responsibilities

• Business Development: Support and execute key business strategies to drive sales and store performance
• Team Leadership: Motivate, coach, and develop a passionate team to achieve their full potential
• Clienteling & Client Management: Build and maintain strong relationships with our loyal clientele
• Customer Relationship Management: Manage the customer database and lead in-store promotional events
• Store Operations: Oversee day-to-day operations including visual merchandising, inventory, and housekeeping to the highest brand standards

Skills and Experience

• 2-4 years' experience in retail management (premium or luxury experience highly regarded)
• Strong understanding of specialty retail, including visual merchandising, operations, and business development
• Proven leadership and team management skills
• Confident computer skills and systems experience
• Exceptional relationship-building skills with the ability to foster long-term client connections

Why Join Us?

• Be part of Capri Holdings, a global luxury fashion group with incredible career and development opportunities
• Generous staff discounts across all Capri Holdings brands
• Monthly management incentives
• Employee Assistance Program for you and your family