Store Manager - DFO Essendon

Michael Kors; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Generous staff discounts

Monthly sales incentives

Referral bonuses

Birthday leave

Paid parental leave

Wellbeing platform

EAP access

Job summary

Michael Kors is seeking a Store Manager for the DFO Essendon store in Melbourne. You will lead a luxury retail team, drive sales and client engagement, and ensure exceptional operations and visual standards.

This full-time role (38 hours per week) focuses on client development, CRM activation, and delivering elevated customer experiences in a premium retail environment.

Qualifications

• 3+ years in retail management (luxury preferred).
• Strong leadership and team development skills.
• Excellent client relationships and peak customer service.

Responsibilities

• Drive sales growth and KPI performance
• Recruit, coach and develop a high-performing team
• Oversee stock, visual merchandising, housekeeping, and daily store operations
• Build client relationships through clienteling & CRM
• Lead the 38-hour weekly full-time role at DFO Essendon

Skills

People Leadership

Clienteling

CRM

Retail Management

Visual Merchandising

Education

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Tools

POS Systems

Job description

Step into a world of modern luxury. Lead with style. Grow your career.

Michael Kors is a world‑renowned, award‑winning designer, celebrated for jet‑set glamour, timeless sophistication, and a strong connection with the modern customer. Since launching his namesake brand in 1981, Michael Kors has become a global leader in luxury accessories and ready‑to‑wear, offering an extensive range across accessories, footwear, watches, jewellery, eyewear, fragrance, and men’s and women’s apparel through Michael Kors Collection and MICHAEL Michael Kors.

About Us

Capri Holdings is a global luxury fashion group and proud home to Michael Kors and Jimmy Choo in Australia. Our portfolio spans the full spectrum of luxury fashion—accessories, footwear, apparel, wearable technology, watches, jewellery, eyewear, and fragrance—offering our teams the opportunity to build long‑term careers within a world‑class retail organisation.

Why You'll Love Working With Us

Outstanding career development opportunities across all Capri Holdings brands

Generous staff discounts across Michael Kors and Jimmy Choo

Monthly sales incentives and performance rewards

Referral bonuses for bringing great talent into the business

Birthday leave – celebrate your special day your way

Paid parental leave

Access to a Wellbeing Platform

Employee Assistance Program (EAP) for personal and professional support

About the Role

We have an exciting opportunity for an experienced Store Manager to lead our Michael Kors DFO Essendon store. This role is ideal for a confident, self‑motivated retail leader with a passion for luxury fashion, strong commercial acumen, and a proven clienteling background.

As Store Manager, you will take ownership of your business—driving sales, developing high‑performing teams, delivering elevated customer experiences, and ensuring operational and visual excellence across the store.

Key Responsibilities

Business Leadership: Execute key business strategies to drive sales growth and KPI performance

People Leadership: Recruit, lead, coach, and develop a motivated and high‑performing team

Client Development: Build strong and lasting relationships with our clients

Clienteling & CRM: Manage the customer database, activations, and in‑store events

Store Operations: Oversee stock management, visual merchandising, housekeeping, and daily operations

This is a full‑time position (38 hours per week) based at our Michael Kors DFO Essendon store.

About You

Minimum 3+ years’ experience in retail management (premium or luxury experience highly regarded)

Proven leadership skills with the ability to inspire and lead by example

Strong understanding of specialty retail, including sales strategy, visual merchandising, and operations

Confident using computer systems and retail technology

Excellent relationship‑building skills with a passion for creating long‑term client connections