Assistant Store Manager - Dawesville

Ampol-1; City Of Mandurah; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

World-Class Training

Competitive Salary

Career Advancement

Inclusive Culture

Job summary

Ampol is seeking an Assistant Store Manager in Mandurah, WA to lead and coach the store team, improve customer service, and ensure smooth operations.

You will support daily store activities, manage inventories, and help drive profitability while maintaining a compliant, safe retail environment. Weekend and overnight shifts are part of the roster.

Qualifications

• Previous retail or customer service experience preferred.
• Ability to operate POS and handle cash accurately.
• Strong communication and teamwork skills.

Responsibilities

• Provide outstanding customer service and resolve complaints.
• Assist opening/closing procedures and cash handling.
• Monitor stock levels and support inventory management.
• Support store team and uphold safety standards.
• Execute store strategy and drive profitability.

Skills

Retail experience

Customer service

POS operation

Cash handling

Job description

• Functional Area: Our Stores ( Retail & QSR)

Job Description

At Ampol, We’re Powered by People!

We're transforming the concept of convenience and need dynamic retail leaders to shape our vision. As a key player in our team, you'll use your experience to coach and inspire our retail staff, enhance their customer service and operational skills, and embody the Ampol brand.

About the role:

Our Assistant Store Managers assist in managing day-to-day store operations, including opening and closing procedures, cash handling, and ensuring compliance with safety and regulatory standards. They support, coach, and motivate the store team and foster a collaborative work environment.

Key responsibilities:

• Customer Service Excellence: Lead by example in providing outstanding customer service, addressing customer inquiries, and resolving complaints to ensure a positive experience.
• Inventory Management: Assist in monitoring stock levels, managing inventory, placing orders, and ensuring the store is well-stocked and organized.
• Drive Performance: Focus on profitability while managing costs, expenses, and waste.
• Adapt and Excel: Thrive in a fast-paced, compliance-driven environment while balancing competing priorities.
• Execute Strategy: Bring our convenience retail strategy to life.
• Availability Required: Flexibility to work weekends and overnights when needed.

Qualifications:

• Previous retail or customer service experience preferred
• Ability to operate POS and handle cash accurately
• Strong communication and teamwork skills
• Flexibility to work across a 7-day roster, including nights and weekends

What We Offer:

• World-Class Training: training programs to fuel your growth.
• Competitive Salary: Attractive salary packages and incentive schemes.
• Career Advancement: Opportunities for career progression in a supportive environment.
• Inclusive Culture: Be part of a diverse and inclusive workforce where individuality is celebrated.

We are proud to be recognised as an employer of choice for women and are winners of an Employer Brand award through LinkedIn.

We’re an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.

We’re an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.