Assistant Store Manager - Chadstone, VIC

Kitchen Warehouse; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Job summary

Kitchen Warehouse is seeking an Assistant Store Manager for our Chadstone store in Victoria. You will report to the Store Manager and lead a team on the shop floor and in the warehouse when required, driving exceptional customer experiences and achieving sales targets.

You will oversee rosters, wages, productivity, stock levels and stock movement, with a strong emphasis on loss prevention, merchandising and brand advocacy.

Qualifications

• Leadership experience in store environments
• Proven ability to drive sales and KPIs
• Strong communication and coaching skills

Responsibilities

• Ensure the team delivers a fantastic customer experience
• Drive sales to achieve targets
• Understand rosters, wages and productivity
• Manage stock levels and inventory movement and loss prevention
• Manage team performance, development and engagement
• Maintain visual merchandising to company guidelines
• Manage all store administration tasks
• Be an advocate for the Kitchen Warehouse brand

Skills

People leadership

Retail management

Sales targets

Inventory management

Team coaching

Job description

Assistant Store Manager - Chadstone, VIC

We're looking for a passionate Foodie and People Leader to join our Chadstone Store in Victoria

About Us:

Kitchen Warehouse started from humble beginnings at a single store in Fremantle, Western Australia in 1986 and even with our expansion and success, we’re still very much a family business born out of a genuine passion for home cooking and great food.

Today, Kitchen Warehouse has a national store network with over 30 stores and a dominant online presence ranging over 12,000 kitchenware products.

As a forward-thinking business, we’re always looking for new ways to continue delighting our customers and they visit us because we offer the best selection of brands, world-class experience, and exceptional service and advice.

No matter how quickly we grow, we remain connected and are guided by our core values:

• Authenticity: genuine experience and service
• Quality: standards that can be trusted
• Family: putting our people first
• Customer: at the heart of everything we do

And we bring our behaviours to life every day:

• Take Ownership – Commit, act, and deliver
• Challenge Respectfully – Ask questions, share ideas, align as a team
• Fact-Based Conversations – Use data to drive clarity and improvement
• Frugality – Deliver more with less, valuing time and resources

If you want to be part of a thriving and passionate community, then Kitchen Warehouse could be the place to take your career to the next level!

About the role:

We are looking for a passionate Foodie and People Leader to join us as an Assistant Store Manager.

Reporting to the Store Manager, the Assistant Store Manager is responsible for providing support, direction and inspiration to the team members in their business.

This includes communication of the company strategies and objectives as well as guidance and coaching around personal development, merchandising and store operating standards, customer service excellence and safety.

In summary, our Store Management team is responsible for leading, motivating and developing the Kitchen Warehouse culture within their business so we can achieve the best experiences for our team and customers.

Key responsibilities:

• Ensure the team members deliver a fantastic customer experience
• Drive sales to achieve targets
• Have a strong understanding of rosters, wages and productivity
• Manage stock levels and inventory movement & loss prevention
• Manage team performance, development and engagement
• Maintain visual merchandising standards to company guidelines
• Manage all areas of store administration
• Be an advocate for the Kitchen Warehouse brand

About you:

We want our Store Management teams to feel empowered and to lead and inspire excellence from their teams and take them to the next level.

You must have an ownership mentality, and thrive in an environment where your decisions play a key role in facilitating the execution of Kitchen Warehouse’s strategy.

You will need sound judgement, be a great coach and be able to influence through your communication skills. Being a team player, you will be a player-coach and lead by example working both on the shop floor and the warehouse where required.

The ability to develop and motivate a cohesive and enthusiastic team will be vital in achieving our goals and aspirations.

Position requirements:

• Ability to drive high levels of team engagement
• Enthusiastic, energetic and passionate about our team and customer experience, home cooking and food
• Strong inventory experience and managing large volumes of stock
• Sound commercial acumen and the ability to read and interpret P&L reports
• Organised with excellent time management skills
• Available to work retail trading hours
• Able to produce a Police Clearance (3 months or less)

Why us?

We’re a fast-growing, vibrant, and highly supportive company with an exciting future ahead of us. If you’ve been holding out for a role where you can really make an impact and become part of something bigger, this is it.