Assistant Store Manager

Cash Converters; Tamworth Regional Council; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Bonuses

Mon-Fri shifts

Flexible rostering

Cashies Rewards

Career development

Parental leave

Health insurance discounts

In-store discount 30%

Job summary

Cash Converters is seeking a motivated and customer-focused Assistant Store Manager to join our Tamworth Store in a Full-Time capacity.

In this role you will assist with day-to-day store operations, support leadership to develop a high-performing team, maintain safety and presentation standards, and drive sales across multiple product categories, delivering a premium customer experience.

Qualifications

• Proven leadership experience with ability to motivate a high-performing team.
• Track record of achieving sales targets and delivering premium customer experiences.
• Organised, with strong time management and rostering capability.

Responsibilities

• Assist with day-to-day store operations to ensure a seamless customer journey.
• Support store leadership to inspire and develop the team for premium service.
• Maintain safety, compliance and presentation standards across the store.
• Drive store performance by achieving sales targets and identifying growth opportunities.
• Lead by example on the shop floor to deliver personalized experiences.
• Coach team members to build capability and confidence.

Skills

Leadership experience

Sales targets

Customer service

Rostering systems

Team development

Job description

Cash Converters is Australia's largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice.

We're looking for a motivated and customer-focused Assistant Store Manager to join our team at our Tamworth Store in a Full-Time capacity. If you enjoy connecting with people, delivering exceptional service, contributing to a supportive team culture, and making a positive impact every day, then we'd love to have you on board.

At Cashies

• Responsibility - We are clear, honest, and authentic.
• Perseverance - We show up with grit and determination.
• Equity - Everyday people helping everyday people.
• Potential - We innovate and we grow.
• Community - We do extraordinary things when we do it together.

About the Role

• Assist with day-to-day store operations: Oversee sales, merchandising, stock management and operational priorities to maintain a seamless customer journey;
• Support the leadership of a retail Store: Inspire and develop your team to deliver personalised, premium customer experiences that exceed expectations;
• Maintain operational excellence: Ensure compliance, safety and presentation standards are consistently upheld throughout the store
• Drive store performance: Help achieve sales targets, maximise profitability and identify opportunities to grow business results across a variety of product categories;
• Champion excellence in every detail: Lead by example on the shop floor, ensuring every customer interaction is personalised, memorable and reflects the Cashies store experience; and
• Develop and coach team members: Provide guidance, feedback and support to build capability, confidence and performance across the team.

About You

• Results-driven, with demonstrated success achieving sales targets, driving store performance and managing key business metrics
• Proven leadership experience, with the ability to motivate, develop and support a high-performing team;
• Passionate about retail, with an appreciation for premium products, service excellence and elevated store standards;
• A collaborative and influential communicator, capable of coaching others and creating a positive, high-performance culture; and
• Highly organised and operationally strong, with experience using rostering systems and managing competing priorities;

What's on Offer?

• Be rewarded with a competitive salary, plus ongoing store and team bonuses.
• Monday to Friday shifts available.
• Flexible rostering options designed to support work-life balance.
• Exclusive access to 'Cashies Rewards' featuring discounts and cash-back offers from over 400 retailers.
• Training Provided with real career development opportunities.
• Paid Parental Leave: Access up to 14 weeks at full pay, or 28 weeks at half pay.
• Enjoy a range of employee benefits, including novated vehicle leasing and exclusive health insurance discounts.
• Be part of a friendly, down-to-earth team that supports and celebrates each other's success.
• 30% Instore Discount.

Founded in 1984 in Victoria Park, WA, Cash Converters has proudly grown from a humble homegrown Australian business into a leading name in the retail, pawnbroking, and personal finance industry. Over the past four decades, we've expanded our reach, celebrated 40 years of success and become an ASX-listed international company operating in 15 countries.

Cash Converters supports diversity, inclusion and equalopportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.

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