Assistant Store Manager

St Vincent de Paul Society NSW; Sydney; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Supportive Team

Tax-free benefits up to 15900

Career progression

Learning & Development

Wellbeing support

Inclusive culture

Leave benefits

Job summary

St Vincent de Paul Society NSW is opening a brand new Vinnies Store in Gregory Hills and seeks an energetic Assistant Store Manager to help launch the store. You will lead a team of staff and volunteers, drive sales and ensure a welcoming customer experience from day one.

Working with the Store Manager, you will oversee stock, pricing, merchandising across furniture, electrical, homewares and fashion, and build a positive, customer‑focused store culture.

Qualifications

• Previous retail leadership or supervisory experience (2IC or team leader level).
• A track record of achieving or exceeding sales targets and KPIs.
• A passion for coaching, motivating and developing others, including volunteers.
• Strong organisational and problem-solving skills.
• Confidence working with budgets and commercial targets.
• A positive attitude, plenty of initiative and a genuine passion for customer service.
• The ability to build an engaged, high-performing team.

Responsibilities

• Working closely with the Store Manager in managing the day-to-day running of the store.
• Leading the store in the Store Manager's absence, including supervising employees and volunteers and handling customer complaints.
• Inspiring, coaching and developing a diverse team of employees and volunteers.
• Creating an exceptional shopping experience that keeps customers coming back.
• Driving sales, achieving KPIs and contributing to the store's commercial success.
• Monitoring budgets and helping deliver strong financial performance.
• Overseeing stock intake, sorting, pricing and rotation across bulky goods and fashion departments.
• Maintaining high merchandising and presentation standards throughout the store.
• Ensuring a safe, welcoming and inclusive environment for customers, volunteers and team members.
• Supporting the consistent implementation of store policies and operational procedures.

Skills

Retail leadership

Sales targets

Coaching & development

Budget management

Customer service

Team building

Job description

The St Vincent de Paul Society is a leading provider of community support services, whose values it is to shape a more just and compassionate society. We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services. Our employees arerecognised for their achievements and offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture. The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities.

Your Role

We're opening an exciting new Vinnies Store in Gregory Hills, and we're looking for an energetic Assistant Store Manager who's ready to help launch a brand new store in Gregory Hills. It's your opportunity to help build an incredible team, create an amazing customer experience, and be part of something from the very beginning. Every sale helps fund programs supporting people experiencing hardship across NSW, so the impact you make extends far beyond the shop floor.

Working closely with the Store Manager, you'll help lead a passionate team of employees and volunteers, drive sales, oversee stock sorting and pricing across our furniture, electrical, homewares and fashion departments, and create a fun, engaging store culture where every customer leaves wanting to come back. If you have experience as a 2IC or team leader in a retail environment, your leadership experience will support you in hitting the ground running from day one.

Your Responsibility

• Working closely with the Store Manager in managing the day-to-day running of the store.
• Leading the store in the Store Manager's absence, including supervising employees and volunteers and handling customer complaints.
• Inspiring, coaching and developing a diverse team of employees and volunteers.
• Creating an exceptional shopping experience that keeps customers coming back.
• Driving sales, achieving KPIs and contributing to the store's commercial success.
• Monitoring budgets and helping deliver strong financial performance.
• Overseeing stock intake, sorting, pricing and rotation across bulky goods and fashion departments.
• Maintaining high merchandising and presentation standards throughout the store.
• Ensuring a safe, welcoming and inclusive environment for customers, volunteers and team members.
• Supporting the consistent implementation of store policies and operational procedures.

You Will Need

• Previous retail leadership or supervisory experience (2IC or team leader level).
• A track record of achieving or exceeding sales targets and KPIs.
• A passion for coaching, motivating and developing others, including volunteers.
• Strong organisational and problem-solving skills.
• Confidence working with budgets and commercial targets.
• A positive attitude, plenty of initiative and a genuine passion for customer service.
• The ability to build an engaged, high-performing team.

We offer:

• Supportive Team – Join a welcoming, values-driven team with a strong sense of community.
• Boost Your Take-Home Pay – Access up to $15,900 in tax-free benefits for everyday expenses.
• Career Progression – Grow with clear pathways to leadership and internal opportunities.
• Learning & Development - On-demand training to support your professional growth.
• Wellbeing Support – EAP and wellness services to support your mental and physical well-being.
• Inclusive Culture – Thrive in a diverse workplace with active RAP and DIAP programs.
• Leave Benefits – 5 days Sorry Business Leave , Mental Health/Wellbeing Day Off, 16 weeks of paid parental leave, plus access to cultural and study leave to support your personal and professional life.

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and arecommitted to engaging a diverse workforce.We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages.If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found intheSociety’s commitment to Safeguarding Children & Young People.Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check& Working with Children check.A health / medical assessment may be required for some roles.

Access up to $15,900 in tax-free benefits for everyday expenses.